JOB DETAILS
Administrative Assistant - Crane Field Service
CompanyWF Steel & Crane
LocationTownship of Langley
Work ModeOn Site
PostedOctober 21, 2026
About The Company
WF Group of Companies is a 100% Canadian-owned and operated industrial partner specializing in overhead cranes, structural steel fabrication, and crane service. Since 1987, we've helped customers across Canada maximize project efficiency and deliver successful outcomes through quality workmanship, technical expertise, and integrated project execution.
Serving industries including mining, oil & gas, power generation, energy, manufacturing, utilities, and infrastructure, we bring together multiple specialized companies under one organization to support projects from concept through completion.
Our full-service approach allows us to manage every stage of a project in-house, including engineering, detailing, fabrication, assembly, testing, installation, certification, and after-sales service. This integrated model improves communication, maintains quality, and creates greater value throughout the project lifecycle.
As the only crane company in Canada that is also a major structural steel fabricator, we manufacture our own crane girders in-house to improve efficiency and reduce project costs and timelines. We are also the primary distributor for GH Cranes throughout Canada (excluding Quebec), backed by more than 25 years of product expertise, in-house technicians, and an extensive spare parts inventory.
With full-service locations across Canada, WF Group is proud to build lasting partnerships by delivering dependable industrial solutions that keep Canadian industry moving.
About the Role
WF Crane & Service (Western) Ltd. is hiring an Administrative Assistant to join our growing location in Langley. WF is a privately owned company with over 35 years of experience. We serve overhead crane customers across Canada. The Administrative Assistant provides support to the Crane Field Service Department. This is an 'in-office', public facing position, highlighting WF’s professionalism and expertise to the industry.
Skills & Knowledge Requirements:
- Excellent customer service skills, exhibiting a friendly and positive attitude to customers, vendors, and co-workers.
- Excellent time management skills with the ability to effectively manage multiple tasks.
- Organizational ability, prioritizing tasks and following up on items in a timely fashion.
- Computer proficiency with Microsoft Suite, Fishbowl and other programs as required.
- Experience with parts estimation, shipping/receiving, and scheduling is an asset.
- Must have an excellent understanding of the English language and the ability to communicate in a professional manner, both written and verbally.
Job Duties & Responsibilities:
- Sorting and updating of customer and vendor folders documentation.
- Reviewing and recording inspection records.
- Organization and scheduling of service calls, maintenance and inspections.
- Preparing and providing parts and repair estimates to customers.
- Issuing and receiving of PO's.
- Communicating with customers regularly, recording pertinent information.
- Completing work orders and preparing invoicing.
- Maintaining parts inventory.
- Maintain positive relationships with vendors, customers and co-workers.
- Other tasks as required.
WF offers a competitive wage, Healthcare Benefits (after 3 months) and RRSP matching (after one year of service).
We appreciate all applicants. However, only those who are selected for interview will be contacted.
Key Skills
Customer serviceTime managementOrganizational skillsMicrosoft SuiteFishbowlParts estimationShipping and receivingSchedulingCommunicationDocumentationInspection recordsPurchase ordersWork ordersInvoicingInventory management
Categories
AdministrativeCustomer Service & SupportManufacturingLogistics
Benefits
Healthcare BenefitsRRSP Matching
Job Information
📋Core Responsibilities
The Administrative Assistant will manage service call scheduling, prepare repair estimates, and handle documentation for customer and vendor folders. They are also responsible for processing purchase orders, completing work orders, and maintaining parts inventory.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
80
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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