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JOB DETAILS

Accounts Receivable Specialist-Collections

CompanyNovotech Global

LocationBangalore

Work ModeOn Site

PostedOctober 21, 2026

About The Company

Novotech is a globally recognized full-service clinical research organization (CRO) and scientific advisory company that provides biotech and small- to mid-sized pharma companies an accelerated path to market since 1997. With a global footprint spanning 30+ offices across the Asia-Pacific region, North America, and Europe, and partnerships with 5,000+ trial sites, Novotech offers unparalleled access to key clinical trial destinations and diverse patient populations. Novotech leverages its therapeutic and regulatory expertise, client-centric service model, local market insights, and advanced analytical tools to expedite patient recruitment, enhance trial efficiencies, and bring life-changing therapies to market faster. This work has been recognized by awards such as the Frost & Sullivan CRO Company of the Year, which Novotech has received for 19 consecutive years. For more information or to speak to an expert team member visit www.Novotech-CRO.com

About the Role

Position Summary

We are seeking an Accounts Receivable Specialist Collections / Cash Application with 3 to 5 years of experience to support collection activities, cash application, account reconciliation, and customer relationship management. Experience in the Clinical Research, CRO, or Life Sciences industry will be an added advantage.

Key Responsibilities

• Follow up with customers on outstanding invoices, secure timely payments and meet collections targets.
• Perform daily cash application and allocation activities.
• Reconcile customer accounts and investigate unapplied cash or short payments.
• Prepare AR aging reports and collection status updates.
• Coordinate with internal stakeholders including Project Managers, Billing Teams, and Finance.
• Resolve billing disputes and support month-end close activities.
• Maintain accurate collection notes and customer communication records.
• Support DSO reduction and collection target achievement.

Required Qualifications

Strong stakeholder, customer management
Master’s degree in commerce, Finance, Accounting, or related field.
CA Inter, CMA, ACCA, CPA, or similar qualification would be advantageous.
5 years of experience in Accounts Receivable, Collections, and Cash Application
Strong understanding of AR processes, reconciliations, and customer account management.
Proficiency in Microsoft Excel, Concur, Salesforce and similar ERP/CRM systems
Strong communication and conflict management skills.

Key Competencies

• Attention to detail
• Analytical and problem-solving skills
• Customer-centric approach
• Time management and prioritization
• Team collaboration and accountability

Behavioral Competencies

Communication Skills

Strong verbal and written communication.
Ability to communicate effectively with global stakeholders.

Analytical Thinking

Strong problem-solving capabilities.
Ability to identify root causes and recommend solutions.

Customer Focus

Commitment to delivering excellent customer service.
Ability to manage customer expectations professionally.

Attention to Detail

High level of accuracy in financial transactions.
Strong organizational and follow-up skills.

Teamwork

Ability to collaborate effectively in cross-functional teams.
Positive and proactive approach to work.

Adaptability

Comfortable working in a fast-paced, dynamic environment.
Flexible to support global business operations.
Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.

Responsibilities

Qualifications

Minimum Qualifications & Experience

Strong stakeholder, customer management
Master’s degree in commerce, Finance, Accounting, or related field.
CA Inter, CMA, ACCA, CPA, or similar qualification would be advantageous.
5 years of experience in Accounts Receivable, Collections, and Cash Application
Strong understanding of AR processes, reconciliations, and customer account management.
Proficiency in Microsoft Excel, Concur, Salesforce and similar ERP/CRM systems
Strong communication and conflict management skills.

Novotech is a global full-service clinical Contract Research Organization (CRO).

At Novotech, ambition meets opportunity. As a globally recognized leader in clinical research and scientific advisory services, we are proud to combine our position at the forefront of the industry with an award-winning workplace culture that values ambition, innovation, and growth. Named Employer of Choice, Great Place to Work and Employer of Choice for Gender Equality (EOCGE), we are committed to fostering an environment that reflects the life-changing work we do.

Since 1997, we have expanded our global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe. This growing network unites professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide.

At Novotech, our employees are at the heart of our success. By offering trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework, we empower team members to create an effective work-life balance that delivers professional satisfaction and maximum results for clients.

With access to mentorship opportunities, professional development programs, and a dynamic community, Novotech offers a platform for driven individuals to achieve personal growth while shaping the future of healthcare. Join us to be a part of a team that values your contributions and supports your ambition to make a global impact.

At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences.

At Novotech you will work alongside empowered teams with a shared commitment to success.

Strategic vs transactional mindset.

Ability to gain insights and make proactive decisions quickly.

Culture that fosters partnership and collaboration, where every voice is heard and valued.

Ongoing support from senior stakeholders and leadership team.

Key Skills

Accounts receivableCollectionsCash applicationAccount reconciliationCustomer relationship managementAR aging reportsBilling dispute resolutionMicrosoft ExcelConcurSalesforceERP systemsCRM systemsCommunication skillsConflict managementAnalytical thinkingProblem-solving