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JOB DETAILS

Project Manager Restoration

CompanyEmergency Restoration Experts, LLC.
LocationGreenville
Work ModeOn Site
PostedOctober 21, 2026
About The Company
Emergency Restoration Experts (ERX) is a Carolina-based provider of commercial and residential restoration services. At ERX, we're a family-owned and locally operated business made up of a team of passionate experts. We believe in providing our clients with unparalleled customer service by combining the efficiency of a corporate restoration company with the compassion, integrity, and personal touch of a small business. Since 2013, we've been the leading damage restoration company people trust. Our emergency response team is available 24/7 to provide residential or commercial crisis recovery services. Whether it's fire, water, storm, or mold damage, we'll restore your property quickly and efficiently so you can get back to your daily routine. Our team is equipped with state-of-the-art technology and tools to ensure that we can handle any level of damage. We're also certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means that we follow the highest industry standards when it comes to damage restoration services. Proudly serving the Carolinas-- Charlotte, Greater Midlands & Upstate SC, Triad Area & WNC/High Country/Asheville areas
 Call us 24/7 for a free assessment: 866-277-4ERX (4379).
About the Role

Description

About Us

Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.


Role Description:

We are looking to hire a full-time Project Manager Repairs that will pursue and cultivate strong professional relationships with customers. Project Manager Repairs are responsible for professionally and effectively addressing customer concerns and follow through to resolution.


Responsibilities:

  • Project Manager Repairs are responsible for managing projects to provide customer service for our customers and support and direct the team as needed.
  • Project Manager Repairs are responsible for effectively communicating with homeowners and insurance adjusters.
  • Project Manager Repairs acts as secondary representative to clients.
  • Project Manager Repairs provides metrics on revenue, costs, collections, and workload.

Requirements

  • Project Manager Repairs are responsible for all collections on projects.
  • Attend weekly WIP meetings.
  • Project Manager Repairs ensure subcontractor invoices are turned in upon completion of their work.
  • Excellent command of MS Office and CRM Software.
  • Knowledge of the Restoration and Construction industries is preferred.
  • Experience in business development, marketing, or sales.
  • Ability to work evenings and weekends.
  • Valid unrestricted driver’s license.


  • Benefits:
  • Bonus/Commission
  • Dental, Disability, Life, Medical and Vision Insurance
  • 401K Company Match
  • PTO – Paid Time Off
  • Company Phone
  • Fuel card for work-related travel


  • Physical Environment
  • Daily travel is required, must be able to commute daily to customer locations and on-site projects.
  • May be in non-climate-controlled environments and may be in office environments.
  • Noise level in the work environment can be moderate to loud.
Key Skills
Project ManagementCustomer ServiceCustomer Relationship ManagementTeam LeadershipCommunicationRevenue ReportingCost ReportingCollectionsSubcontractor CoordinationMicrosoft OfficeCRM SoftwareRestorationConstructionBusiness DevelopmentMarketingSales
Categories
Management & LeadershipConstructionCustomer Service & SupportSales
Benefits
Bonus/CommissionDental InsuranceDisability InsuranceLife InsuranceMedical InsuranceVision Insurance401(k) Company MatchPaid Time OffCompany PhoneFuel Card
Job Information
📋Core Responsibilities
Manage restoration repair projects, address customer concerns, and support and direct the project team as needed. Communicate with homeowners and insurance adjusters, track project revenue, costs, collections, and workload, and ensure collections and subcontractor invoices are completed.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
76
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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