Core Values & Expectations: - Treat all other co-workers with dignity and respect regardless of position.
- Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
- Always be honest. Admit mistakes, learn from mistakes, and move forward.
- Demonstrate an ability to accept constructive criticism and guidance from supervisors.
- Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
- When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Major Responsibilities/Activities: - Drop setup and perform daily drops on the casino floor (slot, kiosk, and blind).
- Trains team members and addresses team member concerns and resolves conflicts.
- Assists in decision process including recommendations for hiring, promotion and termination of staff.
- Meets the attendance guidelines of the job, adheres to regulatory, departmental and company policies.
- Follows procedure to perform the slot, kiosk, and blind drop in compliance with the Internal Control Standards and the Santa Ana Star Casino Hotel policies and procedures.
- Performs other duties as assigned.
Minimum Requirements: - Preference is given to qualified Santa Ana Tribal Members.
- High School Diploma or GED
- Must be able to read, write, speak, count and understand English.
- Must be able to work a flexible schedule.
- Must have knowledge of basic computer skills (Word, Excel, Windows).
- Able to work in a fast-paced team environment.
- Ability to calculate and apply basic math concepts.
- Basic mechanical ability a plus.
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text.
Equipment Used - Smartphones, computers, timeclocks, and all other equipment assigned to the position.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate-controlled non-smoking environment.
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