Order Entry Analyst I

• Receive, review, and process customer purchase orders and accurately upload, enter, and book orders in the appropriate ERP systems.
• Assist with order corrections and proactively communicate issues that may affect order quality, accuracy, or processing timelines.
• Follow established processes and procedures to verify that customer-provided information is complete and accurate, helping ensure products are delivered correctly and on time.
• Collect, maintain, and organize required documentation in accordance with record retention and compliance requirements while supporting quality and continuous improvement initiatives.
• Ensure compliance with import/export regulations, contractual obligations, government requirements, and applicable business unit terms, agreements, and standards.
• Complete all required training, certifications, audits, and quality-related requirements necessary to successfully perform the role.
• Respond to customer inquiries through multiple communication channels and collaborate closely with Order Management Specialists and other quote-to-cash teams.
• Provide backup support to team members as business needs require.

You stay focused and composed in challenging situations and maintain a positive outlook when navigating obstacles or changing priorities. You work collaboratively across teams, building productive relationships and fostering open communication to achieve shared goals. You establish and maintain effective customer relationships by anticipating needs and delivering a high-quality service experience. You are energized by challenges, take initiative when opportunities arise, and effectively organize and prioritize multiple responsibilities to meet deadlines and achieve objectives.

• High school diploma or equivalent combination of education and experience.
• English proficiency at a B1 level or higher.
• Experience in data entry, administrative support, order processing, or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively both independently and collaboratively.
   

• Experience working with ERP or MRP systems, preferably Oracle.
• Experience supporting customers, sales teams, or order management processes.
• Exposure to quote-to-cash, customer service, supply chain, manufacturing, or shared services environments.
• Experience working in a global or multicultural business environment.
• Ability to identify process improvement opportunities and support operational excellence initiatives.
   

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.