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JOB DETAILS

SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

CompanySAP IT Business Systeme
LocationNew York
Work ModeOn Site
PostedOctober 23, 2026
About The Company
SAP is a global leader in enterprise applications and business AI. We help organizations run mission-critical operations across finance, procurement, supply chain, human resources, and customer experience, moving from systems that record work to systems that can help execute it. Our goal is to be the #1 Business AI company, powering the Autonomous Enterprise. The Autonomous Enterprise brings together enterprise applications, trusted business data, and AI assistants and agents that can reason, recommend, and act within business processes with governance, accuracy, and compliance built in. • Joule serves as the engagement layer across SAP systems and beyond, connecting data, workflows, and agents. • SAP Autonomous Suite brings Joule Work, AI agents and assistants, data, and applications together to execute end-to-end business processes across finance, supply chain management, spend management, human capital management, and customer experience. • SAP Business AI Platform brings together AI, data, process context, and governance, so organizations can build, integrate, scale, and run AI. • SAP also offers 25+ Industry AI editions embedded in sector-specific processes and compliance requirements across pharma, automotive, consumer goods, energy, and more. • RISE with SAP and SAP GROW help organizations move to the cloud and benefit from AI at their own pace. Our partners amplify SAP’s value through solution innovation, deep product expertise, world-class services, and more. We’re committed to meaningful, respectful conversations. To maintain a positive environment, we moderate comments that target individuals, contain discriminatory, harassing, or threatening content, share personal information without consent, or promote misinformation, spam, or third-party links. We support open dialogue and constructive feedback but may remove content that violates these guidelines without notice. For moderation questions, DM us or contact brandsocial@sap.com.
About the Role

Job Description

What you'll bring

You're a student or recent graduate curious about technology and its role in business. You're at your best when details matter and every interaction counts.

  • A genuine interest in enterprise technology and how it delivers value to customers
  • Proficiency with Microsoft Office tools, particularly PowerPoint, Word, and Excel
  • Strong communication skills and confidence engaging with customers and colleagues
  • A collaborative mindset and comfort working across global and cross-functional teams
  • Customer orientation — a focus on creating seamless, memorable experiences at every touchpoint
  • Solid project management skills and the ability to deliver results independently

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools — including agentic AI — to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you'll build

You'll support live customer engagements at one of SAP's flagship showcase spaces in New York. Your work shapes the impression every visitor takes away from SAP.

  • Prepare and customize the show floor ahead of each customer tour in coordination with account teams
  • Support tour execution, including live broadcasting and real-time production
  • Coordinate onsite customer and partner events end to end
  • Maintain the showcase space and work with third-party partners on troubleshooting and upkeep
  • Build proficiency in the SAP Experience Center portfolio and present it confidently to visitors
  • Contribute to executive briefing materials, including presentations, reports, and videos

Where you belong

The SAP Experience Center team brings together account teams, subject matter experts, and executive leaders to deliver high-impact, customized customer engagements. You'll work at the heart of that effort. When you join SAP, you'll be a part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programs, and peers. This role is based full-time at SAP's Hudson Yards office in New York City.

 

Qualifications

Anticipated Start Date: December 2026/January 2027  

Duration: 6 Months (with potential 6-month extension) 

Schedule: 40 HR/week 

Hybrid (Mandatory): New York City, NY (3-4x/Week) 

Education: Bachelors or Master's degree in a related field.  Graduating Seniors/2nd Year Masters highly desirable.

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program. 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

  • Compensation: USD 21 - USD 44 - hourly
  • Key Skills
    Microsoft OfficePowerPointWordExcelCommunicationProject managementCustomer orientationAI toolsEvent coordinationTroubleshootingPresentation skillsCollaboration
    Categories
    Customer Service & SupportTechnologySoftwareConsultingAdministrative
    Benefits
    Mentorship programsDevelopment programsHealth and well-being supportFlexible working models
    Job Information
    📋Core Responsibilities
    You will support live customer engagements and showcase events at SAP's flagship space in New York. Responsibilities include coordinating tour execution, maintaining the showcase environment, and contributing to executive briefing materials.
    📋Job Type
    full time
    💰Salary Range
    $21 - $44
    📊Experience Level
    0-2
    💼Company Size
    147588
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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