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JOB DETAILS

Guest Service Associate - Housekeeping

CompanyAccorHotel
LocationBengaluru
Work ModeOn Site
PostedOctober 23, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Job Description

  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    HousekeepingCleaningInventory ManagementCustomer ServiceReportingProblem SolvingAttention To DetailCommunication
    Categories
    HospitalityCustomer Service & SupportAdministrative
    Job Information
    📋Core Responsibilities
    The Guest Service Associate is responsible for cleaning and maintaining hotel rooms and public areas to meet established standards. They must also manage guest supplies, report maintenance issues, and handle guest requests or complaints promptly.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    102040
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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