Modern Workplace Engineer

JD ID

Position Name

Modern Workplace Engineer

About the profile

We are looking for a hands-on Modern Workplace (MWP) Engineer to manage and continuously improve enterprise end-user computing services in a regulated, multi-site environment. You will be responsible for the lifecycle of Windows endpoints, including OS deployment, security patching, application packaging and distribution, and device management with Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune. This is an engineering and 2nd/3rd-level support role with a strong focus on stability, security, automation and compliance. 

Responsibilities

• Manage Windows 10/11 deployment and lifecycle, including imaging, upgrades, drivers and device-model onboarding. 
• Deliver and monitor monthly security patching, troubleshoot deployment issues and track compliance. 
• Package, test and deploy applications using SCCM/MECM, Intune and PSAppDeployToolkit (PSADT). 
• Manage Intune device configuration and compliance policies, Windows Autopilot and Entra/Hybrid joined devices. 
• Support the transition from Group Policy to modern endpoint management. 
• Provide 2nd/3rd-level technical support, including troubleshooting and root-cause analysis. 
• Use PowerShell to automate operational and administrative tasks. 
• Maintain technical documentation, runbooks and knowledge-base articles. 
• Work within ITSM, SLA and change-management processes, particularly in regulated environments.

Requirements - Must have

• Strong hands-on experience with Microsoft Configuration Manager (SCCM/MECM), including OS deployment and software distribution. 
• Practical experience with Microsoft Intune, device management, compliance policies and application deployment. 
• Experience with application packaging and deployment, ideally including PSAppDeployToolkit. 
• Experience managing Windows security updates and patching at enterprise scale. 
• Working knowledge of Active Directory, Group Policy and Microsoft Entra ID. 
• Good PowerShell scripting skills. 
• Strong Windows 10/11 engineering and troubleshooting skills. 
• Experience working with ITSM/ticketing processes such as ServiceNow. 
• Strong documentation skills and good written and spoken English.

Requirements - Nice to have

• Experience with GPO-to-Intune migration and modern/cloud endpoint management. 
• Experience managing iOS and Android devices. 
• Experience in a GxP, pharmaceutical, life-sciences or other regulated environment. 
• Relevant Microsoft certifications, such as MD-102 Endpoint Administrator 
• Familiarity with Zscaler or similar secure access technologies. 
• Experience with reporting tools such as Power BI. 
• Experience supporting a multi-site, international environment.

Seniority Level

• Mid-Senior
• 2-5 years experience

Languages

• English level: B2 or higher, with strong written and spoken communication for international teamwork.

What we offer

• Hybrid work model and flexible working schedule that would suit night owls and early birds.
• 24 holiday days per year. 
• Opportunities of career development and the opportunity to shape the company's future. 
• An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged. 
• Different training programs to support your personal and professional development. 
• Work in a fast-growing, international company. 
• Friendly atmosphere and supportive Management team.

About us

MIGx is a global consulting company with an exclusive focus on the healthcare and life science industries, with their particularly demanding requirements on quality and regulatory aspects. We have been managing challenges and solving problems for our clients in the areas of compliance, business processes and many others. 
 
MIGx interdisciplinary teams from Switzerland, Spain and Georgia have been taking care of projects in the fields of M&A, Integration, Application, Data Platforms, Processes, IT management, Digital transformation, Managed services and compliance.