JOB DETAILS
Underwriting Operations Technician Offline
CompanyChubb
LocationMadrid
Work ModeOn Site
PostedOctober 26, 2026
About The Company
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility.
安達為全球領先的保險公司，業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市（紐約證券交易所：CB），為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室，全球僱員人數約40,000名。
安達人壽是安達旗下負責國際人壽保險的分部。於亞洲，安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場，並在中國設有合資企業。安達人壽自1976年踏足香港，並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求，安達人壽香港（安達人壽保險有限公司）透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。
About the Role
Ready for your next challenge in insurance? Apply now to join Chubb in Madrid as an Underwriter Operations Technician – Offline.
Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities.
Key Responsibilities:
Support offline underwriting operations and language-dependent branch activities.
Enter data into underwriting and other business systems accurately and within SLA.
Prepare policy documentation and underwriting files to meet quality and audit standards.
Manage broker and internal queries, including credit control support and issue resolution.
Support QA, reporting, and operational process improvements.
Assist with system testing, user acceptance testing, and new business tools.
Work closely with local teams, brokers, and the wider operations team to deliver excellent service.
Qualifications
- Strong analytical and communication skills.
- Fluent level in English, and another european language (ideally Dutch, German, French or Spanish)
- Some insurance experience, with a desire to grow your career in the industry.
- Good attention to detail and a strong customer service mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- A proactive, solution-oriented approach and willingness to learn new systems.
- Good commands using Ms Excel and AI tools.
What we offer:
- 32 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Wellhub
- Employee assistance program
- Comprehensive Learning & Development offer
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- Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform their best.
- Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.
Key Skills
Underwriting operationsData entryPolicy documentationCredit controlIssue resolutionQuality assuranceReportingSystem testingUser acceptance testingAnalytical skillsCommunication skillsCustomer serviceMs ExcelAi toolsInsurance industry knowledge
Categories
Finance & AccountingAdministrativeCustomer Service & Support
Benefits
32 days of vacationWorking from home optionWorking from home allowanceEntry time flexibilityPrivate medical insuranceLife and accident insuranceMeal allowancePension planStock purchase planFlexible compensation schemeWellhubEmployee assistance programLearning & Development offer
Job Information
📋Core Responsibilities
The Underwriting Operations Technician supports the end-to-end processing of offline business, including data entry, policy documentation, and file preparation. They also manage broker queries, support quality assurance, and assist with system testing and operational process improvements.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
278
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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