JOB DETAILS
Key Account Manager - Joybuy (m/f/d)
CompanyEcovacs Europe GmbH
LocationDusseldorf
Work ModeOn Site
PostedOctober 26, 2026
About The Company
Ecovacs EMEA is a subsidiary of Ecovacs Robotics. At ECOVACS Robotics, our mission is simple: Robotics for All. This means we work towards letting robots’ role to shape new levels of convenience in people’s lives.
As a leading household robotics brand and both a pioneer and a trendsetter in smart home technology, our vision focusing on “Advancing robotic technologies to serve the world, to create a holistic ecosystem between human and robotics in lifestyle and production” – for that we offer a range of intelligent products. So why not let your robot do the cleaning, while you dive into that book you’ve been meaning to read?
Founded in China in 1998, ECOVACS expanded into Europe in 2012 and established the EMEA Headquarter in Düsseldorf. Today, we have over 6,000 employees across the globe, and we keep growing. Our EMEA team is comprised of over 50 experienced and highly motivated colleagues of ten nationalities, working in the dynamic and fast-growing environment of a start-up, with the background and security of a multinational enterprise.
About the Role
Your Responsibilities
We continue to grow and are looking for a Key Account Manager – JOYBUY European Account (m/f/d) to join our Sales team in Düsseldorf.
Location: Düsseldorf, Germany | Scope: JOYBUY European Account
What you will do
- Own the JOYBUY European account end-to-end: revenue and profitability; set and deliver quarterly and annual sales, assortment, pricing and margin plans.
- Build the account strategy and joint business plan: identify growth opportunities, expand product listings and strengthen ECOVACS’ position across relevant European markets.
- Forecasting, stock and sell-out management: build monthly demand plans on a rolling six-month basis; monitor stock, sell-in and sell-out; create action plans to achieve quarterly and annual targets.
- Pricing, promotions and compliance: develop promotional calendars, manage pricing architecture and ensure alignment with European commercial and regulatory requirements.
- Data-driven growth and reporting: analyse sales, traffic, conversion, assortment and campaign performance; prepare regular business reviews and clear recommendations.
- Negotiate and influence: lead annual negotiations and business reviews with JOYBUY; agree commercial terms, marketing investments, service levels and growth commitments.
- Drive cross-functional execution: coordinate Sales, Marketing, Product, Supply Chain, Finance, Operations and Service teams to ensure reliable launches and account performance.
Your profile
- 5+ years of experience in Key Account Management with strong focus on e-commerce sales or marketplace management, ideally within consumer electronics, smart home, appliances or a related category.
- Proven experience managing a major European e-commerce, retail or marketplace account with responsibility for revenue, profitability and commercial negotiations.
- Strong commercial and operational understanding, including forecasting, stock management, product listings, promotions, order fulfilment, returns and performance reporting.
- Strong analytical skills and the ability to translate account data into clear commercial actions and growth plans.
- Excellent English, written and verbal; Chinese is highly valued, and another European language is a plus.
- Bachelor’s degree in Business, Economics, E-commerce, Marketing, Supply Chain or a related field; experience in consumer electronics is highly valued.
What we offer
- The opportunity to work independently in an experienced and highly motivated team
- An exciting position in a dynamic and rapidly growing environment
- The chance to develop and implement your own ideas
- Competitive salary with attractive bonus scheme
- Subsidized gym membership or sports classes
- Employee discount on ECOVACS robots
Contact Us
Are you as excited as we are about the future of robotic technology? Then we have to meet! Join our ride and send your complete application documents with your salary expectations and the earliest possible starting date in English via the application linkAbout us
Long before the “Smart Home” concept became fashionable ECOVACS Robotics (ECOVACS) was already at the forefront of innovation in smart home robotics, exploring new ways for robots to transform homeowners’ lives. ECOVACS’ more than 25 years of work in service robotics has seen the company transformed from a visionary startup into a global corporation with a Mission of Robotics for All. Designed to change the way people live and work, ECOVACS robotics are now being used in over 145 countries and regions around the world.
Our guiding Vision - Advancing robotic technologies to serve the world, to create a holistic ecosystem between human and robotics in lifestyle and production.
Key Skills
Key account managementE-commerce salesMarketplace managementConsumer electronicsForecastingStock managementCommercial negotiationsData analysisStrategic planningProduct listingPromotional planningBusiness reviewsCross-functional coordinationSupply chain managementPricing strategyPerformance reporting
Categories
SalesManagement & LeadershipRetailLogistics
Benefits
Competitive salaryAttractive bonus schemeSubsidized gym membershipSports classesEmployee discount on ECOVACS robots
Job Information
📋Core Responsibilities
The Key Account Manager will own the end-to-end management of the JOYBUY European account, including revenue, profitability, and strategic business planning. They will also coordinate cross-functional teams to ensure successful product launches, promotional execution, and operational performance.
📋Job Type
permanent employee
📊Experience Level
5-10
💼Company Size
50
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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