JOB DETAILS
Lunch Captain
Companyc1c8d866-0a28-4a0a-ab72-b8f4de8ff005
LocationNew York
Work ModeOn Site
PostedOctober 26, 2026
About The Company
Major Food Group (MFG) is a hospitality company founded by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. In the span of a decade, MFG has evolved from operating a small restaurant in downtown Manhattan, Torrisi Italian Specialties, into one of the most acclaimed hospitality groups in the world. They have pioneered a celebratory style of dining at such iconic restaurants as CARBONE and The Grill, forged groundbreaking partnerships with leading designers and luxury brands, and opened hotels including The Ludlow Hotel in Manhattan and The Newbury in Boston. Since 2020, the company has expanded to several markets, from South Florida to Paris, while exploring new ventures like the private membership venue ZZ’s Club in Miami and The Crown Club at Brooklyn’s Barclays Center. In addition to building renowned restaurants, MFG is proud of its support of various social causes and its lasting partnership with the Robin Hood Foundation, one of New York City’s most important forces in the fight against poverty.
Major Food Group restaurants have collectively been awarded three Michelin stars historically, and Torrisi currently maintains one Michelin star.
MFG seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply-rooted in and inspired by relevant history and culture. Every aspect of each concept is meticulously designed and extensively researched with the goal of transporting guests upon arrival. They are created and operated in a way that is respectful of the past, exciting for the present, and sustainable for the future. More than brick and mortar establishments, MFG’s brands represent a way of life. They tell complete stories and provide guests with unforgettable experiences.
About the Role
Major Food Group is hiring experienced Lunch Captains to join our team at Torrisi!
Located in the historic Puck Building, Torrisi, a love letter to Little Italy, proudly presents an Italian-American restaurant with an extensive wine program, a New York-Italian cocktail bar and a luxe deli. Chef Rich Torrisi presides over an open kitchen and presents showstopping dishes, with many prepared or finished tableside to engender warm and welcoming hospitality.
RESPONSIBILITIES:
- Anticipate guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Receive and greet members guests; assist with seating if necessary.
- Check tables throughout service times for guest satisfaction, resolve guest issues.
- Maintain knowledge of menu and presentation standards and sound knowledge of food and beverage preparation techniques
REQUIREMENTS:
- Minimum 2 years fine dining food and beverage service captain experience
- Must have excellent knowledge of dining room and service procedures and functions
- Professional presentation and positive attitude
- Excellent knowledge of POS system
- Be able to work in a standing position for long periods of time
- Open availability; must be able to work evenings, weekends and holidays
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Key Skills
Fine dining serviceTableside servicePOS systemWine program knowledgeGuest relationsMenu knowledgeHospitalityTeam leadershipSafety complianceConflict resolution
Categories
HospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
The Lunch Captain is responsible for anticipating guest needs and ensuring high-quality service standards throughout the dining experience. They also oversee the maintenance, cleanliness, and safety of the dining room while managing guest seating and satisfaction.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
580
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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