Care Center Support Team
No description available for this Company.
Summary:
Provides assistance to the Funeral Directors/Embalmers in transportation and transfer of deceased to Mortuary for preparation.
Essential Duties and Responsibilities includes the following:
- Provides transport and transfer of deceased from residential homes, hospitals, nursing homes, medical examiner’s or other locations to the Mortuary or airport.
- Acts as evening, nights, and/or weekends as on-call duty team member to respond to 1st calls. Must be available to work an on-call schedule for designated evenings, nights, and/or weekends.
- Provides funeral-related errands as needed.
- Assists in the maintenance and upkeep of all funeral service and transfer vehicles.
- Maintain highest level of professionalism in all areas including dress and personal hygiene.
- Serve as backup support for ancillary funeral service operations as needed.
- Assists with setup, including moving chairs and other equipment.
- Greet and assist families and guests in a professional and compassionate manner.
- Help direct vehicle traffic during services and events.
- At all times, exhibit indisputable integrity, the highest degree of tact and sensitivity with our client families, and professionalism.
- Good map reading skills.
- Other duties as assigned by management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with applicable laws.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required for the position.
Education/Experience
High school graduate or equivalent six months to one year of related experience and/or training in a direct customer service role; or equivalent combination of education and experience.
Math Ability
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Computer Skills
Knowledge of basic computer skills including Word, Outlook, and Excel.
Certificates and Licenses
Valid Washington driver's license. Current Hepatitis B vaccination is required.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is also occasionally exposed to wet and/or humid conditions, fumes, airborne particles, and toxic or caustic chemicals with PPE and certified safety training provided. In addition, there may be unknown environmental conditions related to transfers off company premises. The noise level in the work environment is usually moderate. The employee in this position may work day time and/or evening hours. Professionalism at all times is required.
Physical Demands:
While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk and hear. The employee frequently is required to stand; walk; use hands and fingers, handle, or feel; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb or balance. The employee must regularly lift and/or pull up to 50 pounds and must occasionally lift and/or pull more than 100 pounds.
The employee must strictly observe WISHA safety requirements; possess the ability to wear required safety equipment for up to 2.5 hours at a time as employee may come in contact with deceased with contagious diseases.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advance notice at the discretion of the company.
Benefits:
- Medical, dental and vision coverage; HSA Voluntary contributions and Limited Flexible Spending Accounts; long-term disability insurance; EAP assistance; and COBRA Eligibility, subject to the terms of the applicable benefit plans.
- Supplemental plans such as, Life, Short Term Disability and Accident insurance, Additional Employee Life/AD&D and Dependent Life/AD&D may be available as voluntary plans.
- 401(k) savings & profit-sharing plan, subject to the terms of the applicable benefit plan.
- Vacation Time Off: Eligible for employees that work 30 hours or more each week. Vacation accrual begins on the first day of work. Hours are accrued bi-weekly depending on your years of service.
Length of Service | Bi-weekly Accrual Rate | Annual Accrual | Maximum Accrual |
1st day - 5 years | 3.07 hours | 80 hours | 160 hours |
5 years, 1 day - 15 years | 4.61 hours | 120 hours | 240 hours |
15 years, 1 day + | 6.15 hours | 160 hours | 320 hours |
- Paid Sick and Safe Leave Policy: Hourly and exempt employees accrue paid sick leave in accordance with state and local laws.
- Holidays: 8 paid days, but open during certain holidays as stated below:
- Washington Memorial Park & Mortuary: Open on all holidays except New Year’s Day, Thanksgiving Day and Christmas Day.
- Satellite Locations: Closed on all holidays except President’s Day and Veteran’s Day when they will maintain regularly scheduled business hours.
- Employees who work holidays may take another day off with prior approval.
Other compensation: Employees have the opportunity to earn:
- Monthly bonuses under the Company’s monthly Incentive Plan, subject to Plan eligibility requirements.
- Educational Development: The Company encourages career development and may help support your participation in educational courses, seminars, and conferences when deemed to make a direct contribution to job development. Eligibility and prior approval are required.
- Employee Referral Program: Employees may receive an Employee Referral payment upon the referral and hire of a job candidate filling an open position with the Company, subject to the Program’s eligibility requirements.
- At-Need Funeral and Cemetery Benefits: Following six months of continuous service in good standing, employees may be eligible for at-need funeral and cemetery benefits.
- Pre-Need Cemetery Benefits: Following three years of continuous service in good standing, employees may be eligible for pre-need cemetery benefits.
You'll be redirected to
the company's application page