JOB DETAILS
Student Support Specialist
Company31a73082-3ee7-42df-a67c-62ea0e2954aa
LocationTroutdale
Work ModeOn Site
PostedOctober 27, 2026
About The Company
Hillsboro Aero Academy, is one of the largest airplane and helicopter training schools in the United States. Thousands of pilots have graduated from our accredited programs and go on to fly for companies all over the world. Learning to fly is an amazing experience, and we have the knowledge, courses and equipment to you get off the ground as soon as possible. Our students received individualized instruction in a one-on-one environment which allows us to customize the training for every student.
We have been training pilots since 1980 and are an FAA-approved flight school. We are also accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC)
Hillsboro Aero Academy has partners with multiple college programs so students can receive a two and four-year college degree in conjunction with their flight training at Hillsboro Aero Academy.
All of our aircraft are meticulously maintained and our instructors are highly experienced and dedicated to teaching you the skills you need to fly. Our school campuses located in the beautiful Pacific Northwest offer our students the chance to experience a wide range of weather conditions and challenging terrain to help prepare them for their future careers. These flying conditions give our students the opportunity to learn how to handle a variety of situations and become more skilled pilots.
We are dedicated to providing the best training programs that will fit your career or personal goals.
About the Role
Job Description:
Help create a welcoming and engaging educational experience for our students. This position supports daily student services and school operations through clear communication, event coordination, student housing coordination, and general administrative support.
The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple responsibilities independently. This is a full-time, on-campus position.
Job duties include:
- Student Support: Provide professional, welcoming, and responsive service to students. Help maintain a positive learning environment by providing students with accurate information and timely assistance.
- Student Communication: Prepare weekly newsletters, maintain campus calendar, and communicate school announcements.
- Event Coordination: Plan and coordinate student and staff events, including monthly BBQ/graduations.
- Student Housing Coordination: Coordinate incoming student housing, manage monthly billing, and oversee apartment cleaning and preparation between students.
- Testing Support: Proctor student tests in accordance with school procedures and government requirements.
- Administrative Support: Assist the administrative team with daily operations, organization, and other projects as assigned.
Qualifications/Licenses:
- Valid driver's license with good driving record is preferred.
Required Skills/Experience:
- High school diploma or equivalent.
- Strong attention to detail, including ability to identify errors, verify information, and ensure documents and communications are accurate.
- Strong organizational skills and the ability to manage multiple responsibilities, deadlines, and recurring tasks.
- Excellent written and verbal communication skills.
- Strong customer service skills and a professional, approachable manner when interacting with students and staff.
- Ability to take initiative, work independently, and follow through on assigned responsibilities.
- Basic computer proficiency and the ability to learn and use administrative software.
- Dependability and accountability.
Preferred Skills/Experience:
- Associate degree or relevant postsecondary education.
- Experience in office administration and proficiency with Microsoft 365 applications, including Excel, Teams, Outlook, and OneDrive.
- Experience coordinating events, preparing newsletters, or managing communications.
- Experience with graphic design, newsletter layout, or creating promotional materials and merchandise designs.
- Experience working with domestic and international students.
Benefits Offered:
- Affordable health care benefits
- Company 401(k) with match
- PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
- Company-paid life insurance and AD&D
- 2-week Sabbatical after 5 years
- Discounted flight training
- Employee recognition program
Hillsboro Aero Academy is an Equal Opportunity Employer
Key Skills
Administrative supportEvent coordinationStudent communicationHousing coordinationTesting proctoringAttention to detailOrganizational skillsCustomer serviceWritten communicationVerbal communicationMicrosoft 365ExcelTeamsOutlookOneDriveGraphic design
Categories
AdministrativeEducationCustomer Service & Support
Benefits
Affordable health care benefitsCompany 401(k) with matchPaid time offCompany-paid life insuranceAD&D insuranceSabbaticalDiscounted flight trainingEmployee recognition program
Job Information
📋Core Responsibilities
The Student Support Specialist will manage daily student services, including housing coordination, event planning, and administrative support. They are also responsible for maintaining clear communication with students through newsletters and announcements while ensuring a positive learning environment.
📋Job Type
full time administrative
📊Experience Level
0-2
💼Company Size
277
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page