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JOB DETAILS

Guest Services Attendant (Housekeeping) - Wilsonton Hotel

Companyendeavour group careers
LocationWilsonton
Work ModeOn Site
PostedOctober 27, 2026
About The Company
At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines
About the Role

Job Description

Guest Services Attendant (Housekeeping) | Wilsonton Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

  • Making every room feel like home away from home
  • Follow daily, weekly and monthly cleaning schedules
  • Help the Publican know what needs repair and maintenance throughout accommodation
  • Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

  • This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

  • You’ve got the attention for detail keeping rooms crisp and making them shine
  • You’re reliable, punctual and adaptable
  • You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support,  our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Key Skills
HousekeepingCleaningAttention to detailManual handlingLiftingReliabilityPunctualityAdaptabilityCustomer serviceMaintenance reporting
Categories
HospitalityCustomer Service & SupportTrades
Benefits
Career growth opportunitiesExclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brandsDiscounts at Woolworths supermarketsDiscounts at BIG WEndeavour Wellbeing Support (EAP service)Critical incident supportCareer, conflict, nutrition and lifestyle supportFamily and legal assistance
Job Information
📋Core Responsibilities
The Guest Services Attendant is responsible for maintaining cleaning schedules to ensure rooms are prepared to a high standard. They also assist the Front Office team with guest requests and report necessary maintenance repairs to the Publican.
📋Job Type
casual
📊Experience Level
0-2
💼Company Size
11251
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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