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JOB DETAILS

Patient Access Specialist- Cardiology

CompanyInova Health System
LocationFalls Church
Work ModeOn Site
PostedOctober 29, 2026
About The Company
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs. Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement. Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
About the Role

Inova Fairfax - Cardiology looking for a dedicated Patient Access Specialist to join our team. This position will be part of the Work Que Team. This role will be full-time day shift: Monday- Friday, 8:00am-4:30pm. 

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off and paid parental leave.

 

Patient Access Specialist Job Responsibilities:

  • managing the flow of patients through registration, scheduling, and intake processes via various work ques
  • Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
  • Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
  • Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
  • Financial Counseling: Assesses coverage and initiates financial assistance.
  • Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
  • Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
  • Kiosk: Educates patients and reports usage trends on kiosks.
  • Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
  • Referrals: Validates insurance and tracks referral status.
  • Scheduling: Schedules specialty visits and coordinates preparation.
  • Transport: Coordinates special needs transport.
  • Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
  • Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
  • Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
  • May perform additional duties as assigned.

 

Minimum Qualifications:

  • Education: High School Diploma or GED
  • Experience: 1 year of patient access experience

 

Preferred Qualifications: 

  • 1 year plus patient access experience
  • experience with Epic
  • Work Que Experience

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Key Skills
Patient registrationPatient schedulingIntake processesDocumentationInsurance verificationFinancial counselingEpicHIPAA complianceOSHA complianceCase managementHealth information managementUtilization review coordinationPatient advocacyReferral trackingData entryCommunication
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Medical coverageDental coverageVision coverageWellness programRetirement matchingTuition assistanceStudent loan assistanceMental health supportPaid time offPaid parental leave
Job Information
📋Core Responsibilities
The Patient Access Specialist manages patient flow through registration, scheduling, and intake processes while ensuring accurate documentation and insurance verification. They also provide financial counseling, coordinate specialty visits, and resolve patient concerns while maintaining compliance with federal and state regulations.
📋Job Type
full time
💰Salary Range
$20 - $33
📊Experience Level
0-2
💼Company Size
14734
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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