JOB DETAILS
HVAC Service Manager
CompanyBlue Cardinal Home Services, LLC
LocationHeartland
Work ModeOn Site
PostedOctober 29, 2026
About The Company
"We are rewriting the book on how partnerships are formed, and redefining the future of the home services industry."
Blue Cardinal Home Services Group was founded by a lifelong tradesman, to meet the needs and exceed the expectations of fellow tradesmen interested in discovering opportunities, and securing their futures. Founder and CEO Trey McWilliams quickly recognized while on his own journey to unlock the potential of partnership, that there was tremendous opportunity to bring something truly unique to the space.
By marrying a lifetime of industry experience and world-class innovators and leaders, the Blue Cardinal Home Services Group is a powerhouse of resources, experience, knowledge and opportunity. In addition to the explosive potential, we remain fiercely committed to truly getting to know our partners on both a personal and professional level. We are committed to understanding the foundation of your company, experiencing your culture, and learning about each unique piece that makes it whole.
About the Role
Description
HVAC Service Manager | Infinity Texas Air | Forney, TX
Overview
While others slow down, we’re not. Infinity Texas Air is growing in Forney and the east Dallas suburbs, and we need a hands-on HVAC Service Manager to lead our service team. You’ll build the team, coach the techs, and own the numbers. If you’re the person techs call when a job goes sideways, and you’d rather build a team than babysit one, this role is for you.
Responsibilities
- Lead, coach, and develop a team of residential HVAC service technicians
- Run daily service operations with dispatch and the CSR team: scheduling, call flow, and capacity
- Own service KPIs, including average ticket, conversion rate, membership sales, callbacks, and tech productivity
- Do ride-alongs, field training, and quality checks to raise technical and customer-service standards
- Handle customer escalations and warranty issues, and own the fix
- Manage truck stock, tools, and equipment accountability
- Partner with leadership on recruiting, onboarding, and retaining top technicians
- Keep work compliant with code, safety, and company standards
Requirements
Qualifications
- 3+ years of residential HVAC service experience, including at least 1–2 years leading or supervising technicians
- Strong diagnostic and technical knowledge of residential HVAC systems
- EPA 608 Universal certification required
- Texas TDLR ACR license strongly preferred
- Experience with field service software, with ServiceTitan strongly preferred
- Proven ability to drive KPIs and hold a team accountable
- Valid driver’s license and insurable driving record
Why Join Us
- [PENDING GM CONFIRMATION: $90,000–$115,000 base salary depending on experience and licensing, plus quarterly performance bonuses up to $15K annually]
- Medical, dental, and vision
- 401(k) with match
- Paid time off and sick time
- Company vehicle, phone, and tablet
- The backing of Blue Cardinal Home Services Group, with room to grow as we expand
Key Skills
HVAC service managementTeam leadershipTechnical coachingService operationsDispatchingKPI managementCustomer serviceDiagnostic skillsResidential HVAC systemsServiceTitanWarranty managementInventory managementRecruitingOnboarding
Categories
Management & LeadershipTradesConstructionCustomer Service & Support
Benefits
Medical insuranceDental insuranceVision insurance401(k) with matchPaid time offSick timeCompany vehicleCompany phoneCompany tablet
Job Information
📋Core Responsibilities
The HVAC Service Manager will lead, coach, and develop a team of residential technicians while overseeing daily service operations and dispatch. They are responsible for driving key performance indicators, managing customer escalations, and ensuring technical standards are met through field training.
📋Job Type
full time
💰Salary Range
$90,000 - $115,000
📊Experience Level
2-5
💼Company Size
30
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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