Case Manager I - Older Adults Health & Wellness

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Our Values

Dignity | Community | Integrity | Partnership | Social Justice | Radical Care

Job Summary

St. Joseph Center (SJC) is seeking a Case Manager to collaborate with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

What You'll Do

• Provide ongoing case management services to individuals and families to assist them with retaining housing and be good tenants and neighbors.
• Provide appropriate referrals and linkages to programs and services to assist with increasing self- sufficiency.
• Develop close working relationships with outreach workers, case managers, police and paramedics, the Santa Monica and Culver City Housing Authority, and collaborative agencies and programs.
• Conduct initial mental health/substance abuse screenings and housing needs assessments
• Develop and implement individualized care plan to assist with coordinating referrals and services to address housing services, mental health/substance abuse issues, relapse prevention, medication management and any other risk factors that could impede permanent housing
• Keep highly organized files for each client and enter data and progress notes into the appropriate electronic database.
• Utilize appropriate evidence based, best practice models and methods including Motivational Interviewing, Harm Reduction, Housing First, Trauma Informed Care, and integrated treatment.
• Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation and prevent relapse risks; advocacy to deter evictions; and linkage and brokerage to any needed services such as medical/dental, mental health, substance abuse, life skills training, self-help, money management, meaningful community activities, volunteer services, job placement, etc.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

• Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
• Must have excellent administrative and organizational skills.
• Demonstrated knowledge of substance abuse programs, homeless programs, mental health services, case management principles and intervention techniques specific to hard-to-reach, difficult to serve populations.
• A bilingual background is a plus
• The position requires an ability to work flexible hours including some early mornings and evenings.
• 1+ year(s) of experience providing services to persons with severe and persistent mental illness and/or co- occurring disorders.
• Demonstrated experience in interviewing clients, making appropriate referrals and performing crisis intervention
• Bachelor degree from an accredited college or university in social work, human services or a related field or 2+ years of relevant case management experience.

Travel Requirements:

• Access to reliable transportation.
• Travel to meet with clients as needed.
• Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits:

Excellent benefits package available.