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JOB DETAILS

Billing Analyst L2 (Project Based)

CompanyNinja Partners LLC
LocationPhilippines
Work ModeRemote
PostedOctober 30, 2026
About The Company
Scaling up businesses is our expertise, allowing for companies to reach a greater impact on the market. We assist you in the great expansion of your visibility and reach, leading to an enlargement of your success by cleverly gaining you more clients. We currently have offices in Koh Phangan (Thailand) and Florianópolis (Brazil) giving the advantage of covering all time zones across the globe. Our services include: Cold Email Marketing - We verify a database of prospects, set up a cold email marketing campaign, and win leads for your business. LinkedIn Marketing - We build a database of potential customers, reach out to them via LinkedIn and evaluate interested leads. Account-Based Marketing - We create a list of highly targeted accounts and communicate through available channels. Content Creation - To build more trust and stay in the head of prospects we create educational and promotional content to post on Social Media, Blogs or Newsletters. Social Media Management - We manage your content and distribute it to social media platforms. We analyse the performance of the content and help establish a feedback loop between content creators and sales agents to better the ROI of your social media campaigns. Customer Support - We qualify and nurture leads to hand over to your sales agents and manage incoming support tickets of existing customers. Paid Advertising - We create, analyse and optimise your paid advertising campaigns on Google & Facebook. We boost your sales with highly qualified inbound leads. Sales Agents - Let us manage your entire sales process and build a team of sales agents that are always ready to sell your products and services. Staff Training - We train your staff to adapt to new standards in marketing, sales and support.
About the Role

Work Setup: WFH

Contract: Full time

Start Date: ASAP

Schedule: TBA

Equipment: Company Provided

Billing Analyst work in a company's accounting department and ensure that clients are billed correctly. They correspond with clients, issue invoices, and oversee the company's revenue intake. The billing analyst is also responsible for invoicing the client and is able to communicate about the invoice and discrepancies.

What does a day in the life of a Billing Analyst look like?

  • Review and approve new and updated customer subscriptions to ensure accuracy and completeness in a timely manner

  • Maintain and update subscription records within billing systems

  • Ensure billing accuracy by validating data and identifying discrepancies across systems

  • Investigate and resolve billing discrepancies, escalating issues when needed

  • Maintain and review validation reports related to invoicing and accounts receivable

  • Support occasional customer billing inquiries and assist in issue resolution

  • Assist in month-end billing processes by ensuring all billable activity has been captured, billed, and validated for accuracy

  • Perform data checks and reconciliations to support completeness and accuracy of monthly billing

  • Support the collections team with account reconciliations and discrepancy resolution

What are the required qualifications of a Billing Analyst?

  • 2–4+ years of experience in billing, accounts receivable, or a related function.

  • strong attention to detail and a focus on data accuracy and integrity.

  • proficient in Excel, including experience with formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements)

  • comfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or similar platforms)

  • systems-savvy and able to navigate, validate, and reconcile data across multiple tools

  • able to identify discrepancies, investigate root causes, and resolve issues efficiently

  • adaptable and able to learn new systems and processes quickly

Ninja Perks and Benefits

Full time employees

  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development
  • Employee Referral Program

Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja! Are you ready?

If you are interested, you can access your instant interview here: https://alpharun.com/i/bX6ZrwJgMrXjjeYfGn2Vx

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. 

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

#supportninjajobs

Key Skills
BillingAccounts receivableData accuracyExcelVLOOKUPXLOOKUPPivot tablesIF statementsNetSuiteSalesforceFinancial systemsData validationReconciliationDiscrepancy resolutionInvoicingMonth-end processes
Categories
Finance & AccountingAdministrativeCustomer Service & SupportTechnology
Benefits
Competitive compensationGovernment-mandated benefitsRetirement Savings ProgramLife InsuranceHMO on day 1Paid time offBirthday leaveBonus and incentive plansSkills trainingProfessional developmentEmployee Referral Program
Job Information
📋Core Responsibilities
The Billing Analyst is responsible for ensuring accurate client invoicing, maintaining subscription records, and managing revenue intake. They also investigate billing discrepancies, perform reconciliations, and support month-end billing processes.
📋Job Type
full time salary
📊Experience Level
2-5
💼Company Size
17
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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