JOB DETAILS
Direct Support Professional Hourly Team Lead
CompanyCandeo
LocationWest Des Moines
Work ModeOn Site
PostedOctober 30, 2026

About The Company
Candeo supports adults with disabilities in the Polk County area to live and work independently in their community. Candeo provides clients the opportunity to live and shine brilliantly.
Candeo's mission is to inspire clients to acheive their personal goals.
About the Role
Description
At Candeo we are looking for team members who are passionate and empathetic towards others and truly want to make a difference in the lives of those in need. Candeo is a non-profit whose focus is to help, support, and teach people to live their best lives. We are committed to nurture an inclusive culture and learning based work environment for our employees. Apply now to learn more!
Job Types: Full time 40
Pay: $16.00/hour
Benefits:
- Flexible schedules including flex hours
- Health, Dental, and Vision Insurance
- Short-Term and Long-Term Disability
- Life Insurance
- 401k
- PTO
- Hybrid work model
What You Will Do:
- Ensure services to client meet the highest quality possible
- Ensure that client budgeted hours are provided
- Support staff to understand and implement client’s care plan
- Ensure effective relationships between all stakeholders of the organization (clients, staff, P/G/A’s, case managers, etc.)
- Be responsible for the accuracy and timeliness of all documents and reports relating to the position
- Ensure clients are educated and empowered to make choices about services
- Demonstrate knowledge, understanding, and implementation of the client’s Life Plan, in accordance with client’s preferences
- Follow established safety practices and procedures to ensure a safe and healthy environment for clients and the organization
- Work effectively within a team to enhance service delivery
- Respect the right to privacy of the client, and confidentiality requirements of Candeo
- Use initiative to think creatively, learn, and grow
- Model and use good decision-making skills and accesses appropriate resources to assist in developing quality services for clients
- Attend organizational and client-specific training and provide documentation of certifications required for employment with Candeo
- Comply with documentation policies by submitting accurate and timely paperwork including progress notes, billing sheets, time sheets, expense logs, and other required reports
- Maintain documentation of services provided that clearly and legibly reflects the client’s goals, staff intervention and support, client response and progress made
OPEN INTERVIEWS ON THE FIRST WEDNESDAY OF EVERY MONTH FROM 9AM-3:30PM
Requirements
- High school diploma with a preference for AA degree or higher
- Experience with people with disabilities and/or mental health is preferable.
- Valid Call C Driver’s License
- Proof of Automobile Insurance
- Valid telephone number
- Valid address
- Internet, Email access, smartphone access
- Microsoft Teams access (Teams will need to be downloaded onto your phone or computer)
- High level of both written and verbal communication skills
- Ability to pass both motor vehicle and criminal background checks
Key Skills
CommunicationDecision-makingDocumentationClient supportCare planningTeamworkTime managementMicrosoft TeamsReportingProblem solving
Categories
Social ServicesHealthcareManagement & LeadershipAdministrative
Benefits
Flexible schedulesHealth insuranceDental insuranceVision insuranceShort-term disabilityLong-term disabilityLife insurance401kPaid time off
Job Information
📋Core Responsibilities
The Team Lead ensures high-quality service delivery and supports staff in implementing client care plans. They are also responsible for maintaining accurate documentation and fostering effective relationships with all stakeholders.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
116
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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