JOB DETAILS
CAP Case Manager
CompanyHealthkeeperz
LocationDurham
Work ModeOn Site
PostedOctober 30, 2026
About The Company
For over 50 years, HealthKeeperz has been setting the standard in at-home health care in North Carolina. With humble beginnings, the company first made its mark as a small community pharmacy in the town of Pembroke, NC. Over the years, founder Howard Brooks continually expanded, building a company that now employs over 150 passionate people and serves 12 of North Carolina’s southeastern counties.
With a focus on serving the community, HealthKeeperz aims to provide comfort and compassion to its patients. By partnering with the patient and their family to determine a personalized health plan, HealthKeeperz helps them avoid long, costly, and disruptive hospital stays, receiving at-home care instead. From the comfort of their own homes, individuals and families can access a variety of professional care services, including Medicare Certified Home Health, Medicare Certified Hospice Care, Case Management Services, and home medical equipment and supplies. At HealthKeeperz, care doesn’t stop at physical health. Each caregiver strives to engage in a compassionate approach to health, building customized care plans that engage patients’ physical, emotional and spiritual wellbeing.
At every level of leadership, HealthKeeperz aims for excellence in professional, compassionate care. This is evident in their commitment to meeting regulatory requirements and standards. The company’s home medical equipment department has accreditation from The Accreditation Commission for Health Care. Additionally, HealthKeeperz is a member of The NC Association of Home and Hospice Care, The NC Association of Medical Equipment Suppliers, and The Carolinas Center for Hospice and End of Life Care. They are licensed by The NC Division of Health Service Regulation and the SC Department of Health and Environmental Control and are certified by Medicare and Medicaid.
About the Role
Description
CAP Case Manager – Hybrid Remote
Job Type: Full-time, Hourly
Starting Pay Range: $18.75 – $20.00/hour
Benefits:
- Mileage reimbursement
- Monthly mobile phone stipend ($40)
- 401(k) with matching
- Medical, dental, and vision insurance
- Life insurance & EAP
- PTO + nine paid holidays
Position Summary
Healthkeeperz is seeking a compassionate and detail-oriented CAP Case Manager to support the Community Alternatives Program (CAP) for Disabled Adults and Children.
In this role, you will:
- Conduct assessments and determine eligibility for CAP services
- Develop and implement individualized care plans
- Coordinate services with families, providers, and community resources
- Perform regular home visits and follow-ups
- Maintain accurate documentation in compliance with CAP and state guidelines
This position combines fieldwork, office time, and remote flexibility. If you’re seeking meaningful work and a chance to directly impact lives, we invite you to apply.
Core Responsibilities
- Assessment & Planning: Complete patient screenings, identify needs, and create individualized care plans.
- Coordination: Partner with families, providers, and agencies to ensure appropriate services.
- Follow-Up: Conduct home visits (35–40 per quarter), monitor progress, and adjust plans as needed.
- Documentation: Maintain accurate records in the E-CAP system, review aide notes, and support compliant billing.
- Professional Growth: Complete continuing education and stay current with CAP program requirements.
Hybrid Work & Travel
- Hybrid Schedule: Based at the Durham office, with the option to work remotely up to two days per week after onboarding and supervisor approval.
- Field Travel: Regular home visits across Durham County (private homes and occasional facilities).
- Schedule Flexibility: Case Managers set their own visit schedules while meeting program requirements.
- Vehicle Use: Must provide your own transportation; mileage reimbursement is provided.
Requirements
Requirements
Education/Experience (one of the following):
- Bachelor’s in Social Work + 1 year of related experience, or
- Bachelor’s in Human Services + 2 years related experience, or
- Bachelor’s in Non-Human Services + 2 years related experience, or
- Current NC RN license + 1 year related case management experience, or
- Apprentice/Trainee (Bachelor’s or Nursing license without full experience) – requires direct supervision
Additional Skills:
- Knowledge of casework and social service practices
- Familiarity with community resources and agencies
- Strong communication and organizational skills
- Ability to travel for visits and meetings
- Comfort with electronic documentation and virtual communication tools
Work Environment
This position involves travel in rural areas, varied home environments, and occasional exposure to unpredictable conditions. Employees must be comfortable with independent fieldwork and adaptable to changing needs.
About Us: At Healthkeeperz, our mission is simple: Caring for all people for the glory of God. We believe in compassionate care, excellence, and supporting the individuals we serve. Join our team and make a difference every day.
Key Skills
Case managementPatient assessmentCare planningSocial workDocumentationCommunicationOrganizational skillsCommunity resource coordinationElectronic documentationVirtual communicationFieldwork
Categories
HealthcareSocial ServicesAdministrative
Benefits
Mileage reimbursementMonthly mobile phone stipend401(k) with matchingMedical insuranceDental insuranceVision insuranceLife insuranceEmployee Assistance ProgramPaid Time OffPaid holidays
Job Information
📋Core Responsibilities
The Case Manager conducts patient assessments, develops individualized care plans, and coordinates services with families and community providers. They also perform regular home visits to monitor progress and maintain accurate documentation in compliance with state guidelines.
📋Job Type
full time
💰Salary Range
$19 - $20
📊Experience Level
0-2
💼Company Size
83
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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