JOB DETAILS
Insurance Verification Representative - Internal Medicine Associates
CompanyCommunity Health Systems Professional Services Corporation
LocationDothan
Work ModeOn Site
PostedNovember 1, 2026
About The Company
Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 59 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
About the Role
Why Join Us?
- Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
- Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. – Generous PTO and extended illness benefits
- Invest in Your Future – 401(k) with company match
- Grow With Us – Career development, learning opportunities, and advancement pathways
- We Invest in Your Success – Licensure and certification reimbursement for eligible roles
- Student Loan Support – Assistance available for eligible roles
- Your Wins Deserve Recognition – Employee rewards and recognition programs
- A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.
Great people. Great benefits. Meaningful work. Join us and make an impact.
Hours of Operation: Monday - Thursday 7:30-5:00 and Friday 7:30 -12:00
Job Summary
The Insurance Verification Representative is responsible for verifying insurance coverage and benefits for scheduled procedures and services. This role ensures accuracy in patient records and assists in obtaining prior authorizations, if needed, to facilitate timely reimbursement. The Insurance Verification Representative works closely with clinical and administrative teams to provide a seamless patient experience.
Essential Functions
- Verifies patient insurance information, including eligibility, benefits, and coverage limitations.
- Reviews scheduled services and procedures to determine any necessary pre-certifications or authorizations.
- Coordinates with insurance providers to obtain required authorizations and verifies prior approvals.
- Communicates insurance requirements and benefit information to patients and answers any questions related to coverage.
- Accurately enters and updates insurance information in the patient’s medical record and billing systems.
- Identifies and resolves any insurance-related discrepancies or issues, working with other departments as necessary.
- Assists with resolving denied authorizations and facilitates appeals as required.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- 0-2 years of experience in insurance verification, billing, or a related role in a healthcare setting required
Knowledge, Skills and Abilities
- Basic knowledge of insurance terminology, eligibility verification, and authorization processes.
- Strong attention to detail and accuracy in data entry and documentation.
- Effective communication and interpersonal skills for interacting with patients, staff, and insurance companies.
- Ability to manage time effectively and work in a fast-paced environment.
- Proficient in basic computer skills and comfortable navigating healthcare billing or insurance software.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
Key Skills
Insurance verificationMedical billingPrior authorizationData entryPatient communicationInsurance terminologyEligibility verificationAttention to detailTime managementHealthcare softwareDocumentationAppeals processingInterpersonal skills
Categories
HealthcareAdministrativeFinance & Accounting
Benefits
Medical insuranceDental insuranceVision insuranceLife insurancePaid time offExtended illness benefits401(k) with company matchCareer developmentLicensure and certification reimbursementStudent loan supportEmployee rewards and recognition programsPet insuranceIdentity protectionLegal insurance
Job Information
📋Core Responsibilities
The Insurance Verification Representative verifies patient insurance coverage, benefits, and eligibility for scheduled services. They also coordinate with insurance providers to obtain necessary prior authorizations and maintain accurate patient records in billing systems.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
25385
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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