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JOB DETAILS

Front Office-Medical

CompanyIronwood Cancer and Research Centers
LocationSurprise
Work ModeOn Site
PostedNovember 4, 2026
About The Company
Ironwood Cancer & Research Centers are a group of community-based centers strategically located throughout the Metro Phoenix area. Ironwood offers advanced therapies and a multi-disciplinary approach usually associated with large academic centers – but with a personalized touch recognizing the individual needs of the patient. Studies have shown the importance of a multi-disciplinary approach in effectively treating cancer. We spare you time and worry simply by having all the doctors, therapists, and resources you need in one convenient location, eliminating the delays and miscommunication. These collaborative efforts ensure the highest standards of care. Because Ironwood is actively involved in cutting-edge research, you can also benefit from promising new treatments through participation in clinical trials. No one should get Cancer. At Ironwood Cancer & Research Centers we evaluate you and develop a personalized treatment plan specifically for you to insure the best possible outcome. Our Mission To serve the community by providing quality, comprehensive cancer care that respects and values the needs of each individual.
About the Role

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling. 

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. 

Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments.  

This is a full-time, day-shift position working a Monday - Friday schedule. This position will be located in our Surprise office.

 Essential Duties and Responsibilities:  

  • Greet all Patients and Guests 
  • Check patients out at check-out 
  • Assist with patient check-in as needed 
  • Run eligibility for all scheduled AHCCCS patients 
  • Collect co-pays and daily costs 
  • Collect any outstanding balances 
  • Balance daily deposit (cash, checks & credit) 
  • Keep records of patients picking up scripts, records, etc. 
  • Organize patient charts and encounters for next day 
  • Keep patient lobby neat and organized 
  • Make reminder calls for appointments 
  • Support the Check-Out Desk 
  • Any other duties as assigned  

Knowledge and Skills:  

  • Knowledge of medical terminology, phones, computers, and payment collecting skills. 
  • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services. 
  • Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment. 
  • Proficiency in Microsoft Office - Word & Excel.  

Education and Experience:  

  • 1-2 years of medical front office experience preferred. 
  • Electronic Medical Record experience a plus.  

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. 

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time" 

Key Skills
Medical terminologyPatient check-inPatient check-outInsurance eligibility verificationPayment collectionCash handlingMicrosoft WordMicrosoft ExcelElectronic medical recordsCustomer serviceMulti-taskingDetail-orientedAppointment schedulingRecord keeping
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Health insuranceDental insuranceVision insuranceLife insurance401k
Job Information
📋Core Responsibilities
The front office medical professional is responsible for managing patient check-in and check-out procedures, including greeting guests and maintaining office efficiency. They also handle financial tasks such as collecting co-pays, verifying insurance eligibility, and balancing daily deposits.
📋Job Type
full time regular
📊Experience Level
0-2
💼Company Size
416
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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