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JOB DETAILS

Occupational Therapist Assessor

CompanyCapita Personal Independence Payment (PIP)
LocationUnited Kingdom
Work ModeOn Site
PostedNovember 5, 2026
About The Company
Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve. Check out our community guidelines: capita.com/about-us/social-media-community-guidelines
About the Role

Company Description

Are you looking for a better work/life balance?

If you’re a registered Occupational Therapist looking for a move away from shift working and a less physically demanding role then read on!

We have hybrid (typically 2 days per week working from home) roles available working from one of our clinics located across Wales: Cardiff, Swansea, Colwyn Bay, Wrexham, Bridgend, Pembroke Dock, Newtown, Aberystwyth, and Bangor.

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

Job Description

As an Occupational Therapist Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

  • Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
  • Full or part time hours (minimum 3 days per week).
  • Monday to Friday between 8am to 5pm with no weekend or night shifts. 
  • £39,500 starting salary, rising to £40,500 after DWP approval.
  • 10% of Salary Bonus scheme (based on quality and performance).
  • Hybrid working – home and clinic based (up to 3 days per week).
  • Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Please note, due to business needs, part-time staff will be required to work on a Friday each week as part of their usual pattern. Also there will be an initial full time (paid) training period of 8 weeks so candidates must be able to commit to that.  

Other benefits

  • HCPC fees paid and full revalidation support.
  • 15 weeks’ full maternity, adoption and shared parental pay.
  • Company pension, life assurance and Cycle2Work scheme.
  • Discounts across retail, travel, technology and wellbeing.
  • Free access to Headspace (for you and up to 5 others).
  • A paid volunteering day each year.
  • Ongoing training, development and clear career pathways.
  • 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

What you’ll do in this role:  

  • Conduct functional assessments which include initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit.  
  • Analyse and interpret clinical information and supporting evidence.  
  • Write detailed evidence-based reports to support the DWP/DfC in making informed and objective decisions - no treatment or diagnosis required.  
  • Use IT systems to support clinical decision-making and report writing.  
  • Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.  

What are PIP and WCA? 

  • Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.  
  • Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity. 

Qualifications

About you

  • Registered Nurse (RGN, RCN, RMN or RNLD), Paramedic, Occupational Therapist, Physiotherapist, or Pharmacist  

  • Full registration with a relevant UK regulatory body (NMC, HCPC,  GPhC or equivalent), with an active PIN and no restrictions. 

  • At least one year of broad post-registration clinical experience working with adult patients 

  • Excellent observational, questioning and communication skills, giving you the ability to listen, empathise and dig deeper 

  • Ability to produce clear, accurate and detailed reports from multiple information sources  

  • Comfortable and able to work quickly to meet structured targets 

  • Good IT skills including experience using clinical IT systems, Microsoft Office, and the ability to learn and utilise new systems effectively. 

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Additional Information

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

We deliver assessments for a variety of different benefits, including delivering PIP, WCA and Specialist benefit assessments across the Midlands and Wales, and in Northern Ireland.

Security and compliance 

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset. 

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions. 

What happens next?

Please do complete our short application form and upload your CV. (Please ensure there are no unexplained gaps in your CV). 

We’re an equal opportunity employer and welcome applications from all backgrounds.  

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. 

If you have any queries, or want to discuss any reasonable adjustments, please do contact our friendly recruitment team on . 

  • Compensation: GBP 39500 - GBP 41500 - yearly
  • Key Skills
    Occupational therapyClinical assessmentReport writingAnalytical skillsCommunication skillsEmpathyIT systemsClinical decision-makingEvidence-based practiceDisability assessmentFunctional assessmentTime managementRegulatory complianceHealth condition knowledge
    Categories
    HealthcareGovernment & Public SectorSocial ServicesAdministrative
    Benefits
    HCPC fees paidRevalidation supportMaternity payAdoption payShared parental payCompany pensionLife assuranceCycle2Work schemeRetail discountsTravel discountsTechnology discountsWellbeing discountsHeadspace accessPaid volunteering dayTraining and developmentHoliday allowance
    Job Information
    📋Core Responsibilities
    Conduct functional assessments for benefits claimants through face-to-face, video, or telephone consultations. Analyze clinical evidence and write detailed, objective reports to support decision-making processes.
    📋Job Type
    full time
    💰Salary Range
    £39,500 - £41,500
    📊Experience Level
    2-5
    💼Company Size
    26350
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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