JOB DETAILS
Customer Service Advisor 顧客服務專員
CompanyDHL Express (Taiwan) Corp.
LocationTaipei
Work ModeOn Site
PostedNovember 6, 2026
About The Company
DHL is the leading global brand in the logistics industry. Our divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.
With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".
DHL is part of DHL Group.
Privacy notice
https://group.dhl.com/en/data-protection.html
About the Role
- Promote and sell value-added paid services during customer calls.
- Respond to customers’ courier pickup requests and arrange related services.
- Provide customers with shipment solution consultation, product-related information, and quotation services.
Key Skills
Customer ServiceSalesCommunicationConsultationQuotationLogistics Coordination
Categories
Customer Service & SupportLogisticsSales
Job Information
📋Core Responsibilities
The advisor is responsible for promoting and selling value-added services during customer interactions. They also manage courier pickup requests and provide shipment consultations and product information.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
240176
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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