JOB DETAILS
UX/UI Designer
CompanyFlatrock
LocationColombo
Work ModeOn Site
PostedNovember 6, 2026
About The Company
Flatrock provides compassionate adult foster care for individuals with intellectual and developmental disabilities, with homes across Michigan. We proudly serve both Michigan residents and individuals from out of state, offering personalized therapy, support, and opportunities for growth in a family-centered environment.
Staffed 24/7, our licensed homes are designed to provide comprehensive behavioral health support, therapy, and wellness programming tailored to every resident’s unique needs. Residents live in environments that go beyond housing, offering connection, growth, and meaningful therapeutic opportunities. We offer upscale amenities, comfortable community spaces, and access to engaging daily therapy activities. From art and music projects to life skills development activities and community outings, we create opportunities for connection, growth, and joy in everyday life.
Accredited by CARF, recognized with the HIPAA Seal of Compliance, and a proud member of the Michigan Assisted Living Association, Flatrock is a trusted partner in inclusive, supportive care. We’re committed to creating environments where individuals feel safe, supported, and encouraged to thrive through personalized therapy, compassionate care, and meaningful relationships.
About the Role
Main responsibilities
Key Responsibilities:1. User Research and Discovery:
- Run discovery with stakeholders: requirements workshops, user interviews, competitor and heuristic reviews.
- Translate business goals and analytics into user problems, personas and journey maps.
- Define success measures for key user flows.
- Produce information architecture, user flows, wireframes and clickable prototypes for mobile and web products.
- Design complete flows including edge cases and empty, error and loading states.
- Iterate designs based on usability testing, analytics and stakeholder feedback.
- Create high-fidelity UI for web and mobile, following platform guidelines (Apple HIG, Material Design).
- Design responsive web applications and data-heavy admin / back-office screens (tables, filters, dashboards, forms).
- Apply client brand guidelines consistently across all touchpoints.
- Build and maintain Figma component libraries (components, variants, auto layout, design tokens).
- Document usage guidelines so developers and QA can reuse components consistently.
- Keep design components aligned with the front-end implementation.
- Prepare dev-ready specs (Figma Dev Mode or similar) with measurements, assets and interaction notes, linked to Jira tickets.
- Take part in sprint ceremonies (refinement, planning, demos) and estimate design effort.
- Review builds against designs (design QA) and log UI issues with the QA team.
- Design to WCAG 2.1 AA (contrast, touch targets, screen-reader labels, dynamic type).
- Plan and run usability tests and report findings with clear recommendations.
- Use product analytics and heatmaps to find drop-off points and propose improvements.
- Use AI tools to speed up research synthesis, ideation, copy drafts and prototyping, and share good practice with the team.
- Design AI-powered features and agent / chat interfaces, including trust, transparency and fallback states.
- Present design rationale and options to clients, PMs and senior management.
- Work closely with PMs, developers and QA across time zones.
- Keep design files, decisions and version history organised (Figma, Confluence).
Requirements
Essential Qualifications & Requirements:- Bachelor's degree in Interaction Design, Graphic Design, Product Design, Human-Computer Interaction (HCI), Computer Science, or a related field. Equivalent experience supported by a strong portfolio will be considered.
- 4+ years of UX/UI design experience for web and mobile digital products.
- Experience designing complex applications and admin/back-office tools.
- Proficiency in Figma (Auto Layout, components, variants, prototyping, Dev Mode) and FigJam.
- Experience with Adobe Creative Cloud, particularly Photoshop and Illustrator.
- Familiarity with advanced prototyping tools such as ProtoPie or Framer.
- Experience with whiteboarding and workshop tools (Miro, FigJam).
- Knowledge of user research and usability testing tools (Maze, Lyssna, UserTesting, Hotjar).
- Practical experience using AI throughout the design workflow, including Figma AI/Figma Make, ChatGPT, Claude, Midjourney, Adobe Firefly, and AI prototyping tools such as v0 or Lovable.
- Understanding of designing AI-powered features, including conversational and agent interfaces, AI transparency, user trust, and fallback/error states.
- Strong skills in user flows, wireframing, prototyping, and high-fidelity UI design.
- Solid knowledge of Apple Human Interface Guidelines (HIG) and Material Design.
- Experience building and maintaining design systems and design tokens.
- Understanding of accessibility standards (WCAG 2.1 AA).
- Experience working in Agile/Scrum teams using Jira and Confluence.
- Understanding of front-end development constraints and component-based UI frameworks such as React.
- Strong written and verbal English communication skills (B2+/C1), including client-facing communication.
- Availability to work hours overlapping with UK/EU clients and teams.
- Strong portfolio featuring at least 3 detailed case studies demonstrating problem-solving, research, iterations, and outcomes, rather than only final designs.
- Portfolio demonstrating practical AI usage in research, ideation, prototyping, or asset creation.
- At least 2 shipped web and/or mobile products showcased in the portfolio.
Nice to Have
- Experience working in an agency, outsourcing, or client-services environment.
- Experience with Sketch.
- Familiarity with design handoff and documentation tools such as Zeplin or Storybook.
- Experience creating motion design and micro-interactions using Lottie or After Effects.
- Knowledge of product analytics tools (GA4, Mixpanel, Amplitude).
- Basic HTML/CSS knowledge or experience building simple coded prototypes with AI assistance.
- Previous experience designing eCommerce, SaaS, or fintech products.
- Awareness of GDPR requirements and secure handling of user data during research.
About us
Dear recruiters there is no need to edit this.Key Skills
UX DesignUI DesignFigmaUser ResearchPrototypingWireframingDesign SystemsAccessibilityWCAG 2.1 AAAgileJiraConfluenceAI ToolsInteraction DesignResponsive Web DesignData Visualization
Categories
TechnologySoftwareArt & DesignCreative & Media
Job Information
📋Core Responsibilities
The role involves conducting user research, creating wireframes and high-fidelity prototypes, and maintaining design systems for web and mobile products. You will also collaborate with developers and QA teams to ensure design consistency and accessibility standards are met throughout the product lifecycle.
📋Job Type
permanent employee
📊Experience Level
5-10
💼Company Size
275
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page