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JOB DETAILS

Support Worker

CompanyCera Care
LocationDolgellau
Work ModeOn Site
PostedNovember 6, 2026
About The Company
Cera is the leader in AI and robotics-enabled home healthcare, harnessing technology to bring care directly to people’s homes, transforming the healthcare landscape by providing higher-quality services at a fraction of the cost. Cera’s 12,000 carers and nurses deliver 3 million home healthcare visits a month on behalf of Governments, insurers, and the NHS – a volume greater than all NHS A&E departments nationwide – counting a visit every second on average. Cera is now Europe’s largest HealthTech company and one of its fastest-growing businesses, with over $600 million in annualised revenues. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by more than half, saving the UK Government and NHS more than £1 billion to date. Cera recently launched the World’s First AI Lab for the care sector, licensing its AI tools & robotics. It also partners with global life sciences leaders to advance healthcare research. Repeatedly ranked the UK's Number 1 HealthTech and named one of the World’s Top HealthTechs by TIME, Cera has won a Newsweek AI Impact Award, HealthTech of the Year at The British Data Awards (2025) & Global Business Tech Awards (2026), and a Top-10 position in the Deloitte Fast 50 three years running. Cera was founded by entrepreneur, physician and policy expert Dr Ben Maruthappu MBE. Its Advisory Board is chaired by Sir David Behan, the former CEO of the Care Quality Commission.
About the Role

Job Description

We're looking for Support Workers in the Dolgellau area. As a Support Worker with Home Healthcare Connected you will be playing a fundamental part in improving vulnerable people's lives through the care and support that you provide. You will be supporting people who have varying needs and abilities but include; learning disabilities, complex needs and mental health conditions.

Covering: Dolgellau

Can you make a difference?

Can you make a positive change?

Can you assist individuals to learn new skills and provide new experiences?

Role highlights:

  • Shift patterns consist of 12-hour block -pay - days or nights, Part-time or Full-Time, we are flexible on the days you work although some weekend working is essential.
  • We can only consider drivers for this role
  • Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

  • Enhanced bank holiday rates
  • Holiday pay and pension scheme
  • Free DBS/PVG, company mobile phone and uniform provided
  • Paid mileage between visits
  • Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
  • Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more
  • Enhanced maternity (12 weeks full pay), paternity and parental leave policies
  • Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
  • Extra earnings through our referral scheme Care Friends - £400 per referral

Are you the person who can support individuals to live independently in their own home whilst promoting a safe, healthy and secure living environment? It is your personality that matters most with this role, you will be friendly, patient, able to interact and build relationships and overcome communication barriers, you will be happy to integrate into their lives and help with all aspects of daily living which can even include accompanying them on holidays and at social events! You'll also encourage those you support to build their own social network and interact with families and friends.


A small cohort of our individuals who live in our supported living homes have the capability to lead and live independent lives, your support will help enable them to maintain their independence and live their best life. The role may include elements of personal care.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.

^In Wales, all social care staff must register with the Social Care Wales (SCW) which incurs an annual fee. You must also work towards achieving a recognised Level 2 or 3 qualification within your first 3 years as a Social Care worker.


B112
  • Department: LD & MH Services
  • Branch: Dolgellau
  • Compensation: GBP 13.45 - GBP 13.45 - hourly
  • Key Skills
    Support workPersonal careCommunicationRelationship buildingPatienceEmpathySocial careMental health supportLearning disabilities supportIndependent living supportDriving
    Categories
    Social ServicesHealthcare
    Benefits
    Enhanced bank holiday ratesHoliday payPension schemeFree DBS/PVGCompany mobile phoneUniform providedPaid mileageBenefits & discounts platformBlue Light Card SchemeEnhanced maternity leaveEnhanced paternity leaveEnhanced parental leaveWellbeing supportEmployee assistance programmeMental health first aidersHealthcare cash planFree eye testsReferral scheme
    Job Information
    📋Core Responsibilities
    Support individuals with varying needs, including learning disabilities and mental health conditions, to live independently in their own homes. Assist with daily living tasks, promote social interaction, and provide compassionate care in a safe environment.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    1340
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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