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JOB DETAILS

Aftermarket Parts Clerk

CompanyNATURAL GAS FUEL SYSTEMS LLC
LocationRoanoke
Work ModeOn Site
PostedNovember 6, 2026
About The Company
InsightFuel, established 2016, is a leading supplier to the clean fuel transportation market, through the merger of two established businesses. The businesses that merged to form InsightFuel include AFV, a producer of natural gas vehicle (NGV) fuel lines (circa 2009), and CNG Plus, a construction services business helping contractors build compressed natural gas (CNG) stations faster and safer with new materials and methods (circa 2014). By combining these businesses with construction expertise, InsightFuel brings turnkey solutions to smaller light and medium duty fleet operators; reducing the cost and complexity of fleet conversion and clean energy fueling.
About the Role
  
 The Aftermarket Parts clerk will deliver exceptional customer service, by promoting products, properly keying of customer orders in Cummins Clean Fuel Technologies order entry system and ensuring timely delivery of parts and accessories. Assist with accounts receivable functions as needed.


Essential Job Functions:

• Responsible for providing service for walk-in, phone, internet and email customers.

• Ensure all parts orders are entered in CCFT's system in a timely manner, creating jobs for fabricated parts when needed.

• Ensure all sales are properly documented per Cummins Clean Fuel Technologies policies to include but not limited to signatures, information on checks and credit card slips.

• Ensure all customers receive a copy of the finalized invoice and payment receipt.

• Assist accounts receivable with collection of funds for parts sales.

• Create credit for returned parts following the CCFT returned goods procedure.

• Complete all assigned training programs on-time.

• Participate in company and vendor training session on new products and product updates.

• Maintain safe operational practices by adhering to CCFT procedures and policies.

• Maintain professional appearance and communicate professionally with customers.

• Must demonstrate positive corporate citizenship.

• Must have strong interpersonal and communication skills.

• Strive for harmony and teamwork within the department and with all other departments.

Education and/or Experience:

• High school diploma or general education degree (GED) preferred.

Compensation:

• Hourly base pay plus commission

CCFT is an equal opportunity employer

Key Skills
Customer ServiceOrder EntryAccounts ReceivableCommunication SkillsInterpersonal SkillsData EntryInventory ManagementTeamworkProfessionalism
Categories
Customer Service & SupportLogisticsRetailAdministrativeFinance & Accounting
Job Information
📋Core Responsibilities
The Aftermarket Parts Clerk is responsible for providing customer service to walk-in and remote clients while accurately entering orders into the company system. They also assist with accounts receivable functions and ensure all sales documentation and returned goods procedures are handled correctly.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
1
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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