Grain Branch Manager

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Branch Manager with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!
QUALIFICATIONS
REQUIRED QUALIFICATIONS
High school diploma or equivalent.
Previous experience in grain operations, agriculture, grain handling, or a related industry.
Previous supervisory or leadership experience, preferably in an agricultural, industrial, or operational environment.
Valid driver's license with an acceptable driving record and the ability to meet company insurance requirements.
Demonstrated ability to lead, supervise, motivate, and develop employees.
High school diploma or equivalent.
Previous experience in grain operations, agriculture, grain handling, or a related industry.
Previous supervisory or leadership experience, preferably in an agricultural, industrial, or operational environment.
Valid driver's license with an acceptable driving record and the ability to meet company insurance requirements.
Demonstrated ability to lead, supervise, motivate, and develop employees.
PREFERRED QUALIFICATIONS
Associate or bachelor's degree in Agriculture, Agribusiness, Business Management, Operations Management, or a related field.
Three or more years of experience in grain handling, grain storage, agricultural operations, or a related industry.
Previous experience managing a grain facility or agricultural retail location.
Demonstrated experience supervising employees, conducting performance evaluations, and managing employee relations.
Knowledge of grain receiving, drying, aeration, storage, grading, quality management, and load-out procedures.
Familiarity with grain inventory management, measurement, reconciliation, and reporting practices.
Knowledge of applicable grain facility safety requirements and regulatory compliance standards.
Experience with preventative maintenance programs, equipment inspections, and facility management.
Experience managing operational budgets, labor costs, inventory, and facility resources.
Relevant agricultural, grain handling, safety, or equipment operation certifications and training.
ESSENTIAL JOB FUNCTIONS
- Serve as a positive representation of Heritage Cooperative’s Core Values
- Provide Superior Customer Service
- Highest Standards of Integrity and Trust
- Continuous Improvement
- Being a Good Partner
- Provide overall leadership, management, and supervision of the day-to-day operations of the assigned grain facility.
- Ensure branch operations are conducted efficiently and effectively while meeting established company standards, operational objectives, and customer expectations.
- Coordinate and oversee grain receiving, unloading, handling, storage, conditioning, and load-out activities.
- Monitor facility operations and address operational challenges or concerns in a timely and effective manner.
- Ensure appropriate staffing levels and work schedules are maintained to support daily operations and seasonal demands.
- Cooperate and communicate with other company locations to promote the efficient utilization of personnel, equipment, and resources.
- Identify opportunities to improve operational efficiency, productivity, and overall branch performance.
- Communicate operational needs, concerns, and facility updates to appropriate management personnel.
- Directly supervise assigned branch employees and provide leadership, direction, and support to ensure successful job performance.
- Participate in the recruitment, interviewing, selection, hiring, and termination of branch personnel in accordance with company policies and procedures.
- Establish clear performance expectations and hold employees accountable for assigned responsibilities.
- Conduct annual performance evaluations for all direct-report employees and provide ongoing feedback regarding performance, development, and areas for improvement.
- Ensure all branch employees receive appropriate training and demonstrate the necessary knowledge and skills to safely perform their assigned duties.
- Coordinate employee onboarding, job-specific training, and ongoing professional development.
- Monitor employee attendance, work performance, and adherence to company policies and procedures.
- Address employee performance concerns and workplace issues promptly and professionally, involving appropriate management or Human Resources personnel when necessary.
- Foster a positive, respectful, and productive work environment that encourages teamwork, accountability, and employee engagement.
- Ensure all branch operations are conducted in accordance with company safety policies, procedures, and applicable local, state, and federal regulations.
- Maintain responsibility for ensuring assigned personnel comply with all required safety practices, procedures, and operational standards.
- Ensure employees complete required safety training and participate in scheduled safety meetings, inspections, and other safety-related activities.
- Conduct or coordinate regular facility safety inspections and promptly address identified hazards or deficiencies.
- Maintain a safe working environment for employees, customers, contractors, and visitors.
- Ensure safety incidents, near misses, equipment concerns, and other reportable events are promptly communicated and documented in accordance with company procedures.
- Maintain awareness of applicable grain facility regulations and compliance requirements and ensure appropriate operational practices are followed.
- Promote a culture of safety, accountability, and continuous improvement throughout the facility.
- Manage and monitor the inventory, quality, and condition of grain, feed, fuel, and other assigned commodities or products.
- Implement and maintain effective inventory control procedures to ensure accurate measurement, reporting, and reconciliation of facility inventory.
- Ensure grain inventory measurements, condition reports, and required operational records are completed accurately and submitted within established deadlines.
- Monitor grain quality and storage conditions and take appropriate action to minimize shrink, spoilage, contamination, and other potential losses.
- Oversee proper grain handling, aeration, conditioning, and storage practices to maintain commodity quality.
- Identify and promptly report inventory discrepancies, quality concerns, and potential losses to appropriate management personnel.
- Ensure inventory records and supporting documentation are maintained in accordance with company policies and established procedures.
- Oversee preventative maintenance programs for all branch equipment, machinery, vehicles, and facility assets.
- Ensure equipment and facilities are maintained in safe, reliable, and efficient operating condition.
- Coordinate routine inspections, servicing, and necessary repairs to maximize equipment efficiency and extend the useful life of company assets.
- Identify maintenance needs and prioritize repairs to minimize equipment downtime and operational disruptions.
- Ensure equipment deficiencies and maintenance concerns are reported and addressed promptly.
- Monitor the overall condition of buildings, grounds, storage structures, and other fixed assets.
- Coordinate with maintenance personnel, contractors, and other company resources as needed to complete facility improvements and repairs.
- Promote responsible use and care of company property, equipment, and resources.
- Ensure customers are greeted and assisted in a polite, professional, and positive manner.
- Promote a customer-focused environment that supports customer satisfaction, retention, and long-term business relationships.
- Address customer questions, concerns, and operational issues in a timely and professional manner.
- Work with branch employees to ensure grain deliveries, receiving, handling, and other customer transactions are completed efficiently and accurately.
- Communicate relevant operational information and customer concerns to appropriate company personnel.
- Represent the company professionally in all interactions with customers, vendors, contractors, and members of the agricultural community.
- Maintain accurate and complete facility records, reports, and documentation as required by company policies and operational procedures.
- Ensure required reports, inventory records, inspection documentation, maintenance records, and other facility paperwork are completed accurately and submitted by established deadlines.
- Monitor branch performance and communicate operational results, concerns, and opportunities to appropriate management personnel.
- Maintain accurate employee training and safety documentation as required.
- Ensure proper documentation and recordkeeping practices are followed by all assigned branch personnel.
- Utilize company resources, systems, and technology to support effective facility management and operational reporting.
- Perform other duties as assigned by your supervisor.
- Develop new business opportunities through prospecting, networking, and referrals.
PHYSICAL DEMANDS
Ability to sit, stand, and walk for extended periods throughout the workday.
Ability to regularly walk on uneven surfaces, climb stairs and ladders, and access elevated areas of grain facilities and equipment.
Ability to bend, stoop, kneel, crouch, reach, and climb as necessary to inspect equipment, facilities, and operational areas.
Ability to lift, carry, push, or pull materials weighing up to 50 pounds occasionally.
Ability to operate or work around grain handling equipment, machinery, vehicles, and other facility equipment.
Ability to perform activities requiring manual dexterity, coordination, and the use of hands and arms.
Ability to operate a computer, telephone, and other office equipment for administrative and management responsibilities.
Ability to communicate effectively in person, over the telephone, and through written communication.
Ability to visually inspect equipment, facilities, grain conditions, and work areas to identify potential safety or operational concerns.
Ability to respond to operational situations that may require movement throughout the facility and timely physical assistance.
ENVIRONMENTAL FACTORS
Work is performed in a combination of office, grain storage, grain handling, warehouse, and outdoor agricultural environments.
Regular exposure to varying temperatures and weather conditions, including extreme heat, cold, rain, wind, humidity, and direct sunlight.
Frequent exposure to grain dust, agricultural dust, dirt, debris, and other airborne particles associated with grain handling and storage operations.
Potential exposure to moving machinery, conveyors, augers, grain dryers, trucks, grain pits, and other industrial or agricultural equipment.
Exposure to varying noise levels associated with grain handling equipment, machinery, vehicles, and facility operations.
Occasional exposure to confined spaces, elevated work areas, and other potentially hazardous facility environments. Entry into regulated confined spaces must only occur in accordance with applicable safety procedures and training.
Potential exposure to fuels, lubricants, cleaning materials, and other chemicals commonly used in grain facility operations.
WHY HERITAGE?
Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing
Questions? Contact recruiter@heritagecooperative.com
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination. #INDSP
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