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JOB DETAILS

Laboratory Support Technician-Lab Administration

CompanyUnityPoint Health
LocationWest Des Moines
Work ModeOn Site
PostedNovember 7, 2026
About The Company

No description available for this Company.

About the Role

Overview

Choose a career that matters with UnityPoint Health – Des Moines! UnityPoint Health - Des Moines is a family of four hospitals including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children’s Hospital and Methodist West Hospital.  Our team members are the compassionate core of who we are and how we serve our patients and visitors every day.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

The Laboratory Support Technician (LST) processes laboratory specimens for testing, evaluates specimen acceptability, enters patient and test information into the computer, and responds to requests for information from customers. This position serves in the Laboratory's main communication and customer relations center. The employee monitors test requests in the order/entry system. This position contributes directly to patient care by accurately and timely processing specimens and dispersing information both in and outside the Laboratory. 

Qualifications

  High school diploma or equivalent. Phlebotomy experience required. Training as a unit clerk, medical assistant, medical secretary is preferred.  Coursework in biology and/or chemistry is considered.   Must be able to read, write, and speak fluent English  

Key Skills
PhlebotomySpecimen processingData entryCustomer relationsLaboratory administrationCommunicationComputer literacyBiologyChemistry
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Paid time offParental leave401k matchingEmployee recognition programDental insuranceHealth insurancePaid holidaysShort-term disabilityLong-term disabilityPet insuranceDaily payTuition reimbursementAdoption assistance
Job Information
📋Core Responsibilities
The Laboratory Support Technician processes laboratory specimens for testing and evaluates their acceptability. They also manage patient information in the computer system and serve as a primary point of contact for customer inquiries.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
174
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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