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JOB DETAILS

Technical Advisor

CompanyTranscendia, Inc.
LocationRichmond
Work ModeOn Site
PostedNovember 7, 2026
About The Company
With more than 80 years of experience, Transilwrap is the leader in manufacturing, converting and distributing plastic films. We’re recognized for unparalleled leadership and expertise, a wide breadth of quality products, responsive service and extensive research and development resources. Transilwrap provides film solutions for a wide range of applications including: Commercial Printing, Print Finishing, Card & Security ID, Packaging, Tag & Label, Industrial, Healthcare, Solar and Printed Electronics. In 2016, Transilwrap was rebranded to Transcendia.
About the Role

Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability.

 Job Summary:

The Technical Advisor is responsible for developing operator skill levels, improving line performance, and resolving technical issues on converting equipment. This role combines training, coaching, and real-time problem-solving to ensure safe, efficient, and high-quality production.

 Training & Development

  • Train new and existing operators in converting processes, equipment operation, and safety procedures. 
  • Provide hands on, floor-based coaching to improve operator performance and consistency. 
  • Develop and maintain training materials, SOPs, and work instructions. 
  • Evaluate operator skill levels and recommend development plans.
  • Co-manage training binders alongside supervisors/team leads to drive progress. 

Troubleshooting & Process Support

  • Diagnosing and resolving converting equipment issues (quality defects, downtime, process instability) 
  • Analyze root causes of problems and implement corrective actions. 
  • Support startups, changeovers, and product trials. 
  • Optimize process parameters (set-up time, speed, etc.) for performance and quality. 

Continuous Improvement

  • Identify opportunities to improve efficiency, reduce scrap, and increase uptime. 
  • Work with engineering and maintenance to implement process improvements. 
  • Track and report key metrics (scrap rates, downtime, throughput) 

Safety & Compliance

  • Ensure all training and operations follow safety standards and company policies. 
  • Promote a strong safety culture and proper use of PPE. 
  • Assist in incident investigations and corrective actions. 

Collaboration

  • Partner with supervisors, maintenance, and engineering teams 
  • Function as a technical resource for operators and leadership. 
  • Communicate issues, solutions, and best practices across shifts.

 Qualifications:

Required:

  • 10+ years of converting experience. 
  • Strong understanding of converting equipment, materials, and processes 
  • Proven troubleshooting skills in a manufacturing environment 
  • Ability to train and coach employees in a hands-on setting. 
  • Effective communication and leadership skills 

Preferred:

  • Experience with converting or multi-layer systems. 
  • Knowledge of material behavior 
  • Previous training or leadership experience 
  • Familiarity with lean manufacturing or continuous improvement methods 

Key Skills:

  • Problem-solving and root cause analysis 
  • Mechanical and process aptitude 
  • Leadership and coaching ability 
  • Diligence. 
  • Ability to work in a fast-paced production environment. 

Work Environment:

  • Manufacturing floor environment with exposure to heat, noise, and moving equipment. 
  • Ability to stand, walk, and assist physically on the line as needed. 
  • Flexible schedule to support multiple shifts across 24/7 manufacturing operations. 

Success Measures:

  • Reduction in downtime and scrap 
  • Improved operator competency and certification levels 
  • Faster startups and changeover times 
  • Increased overall equipment efficiency (OEE)

 Transcendia is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Key Skills
Problem-solvingRoot cause analysisMechanical aptitudeProcess aptitudeLeadershipCoachingDiligenceConverting equipment operationTrainingSafety complianceLean manufacturingContinuous improvementEquipment maintenanceQuality controlTechnical troubleshooting
Categories
ManufacturingEngineeringManagement & LeadershipTrades
Job Information
📋Core Responsibilities
The Technical Advisor is responsible for training operators, improving line performance, and resolving technical issues on converting equipment. This role involves hands-on coaching, process optimization, and ensuring safety and quality standards are met across production shifts.
📋Job Type
full time regular full time
📊Experience Level
10+
💼Company Size
115
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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