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JOB DETAILS

FRONT END/UTILITY CLERK

CompanyThe Kroger Co.
LocationHazel Park
Work ModeOn Site
PostedNovember 7, 2026
About The Company
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Founded in 1883 as a single grocery store in Cincinnati, The Kroger Co. has grown into one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states and the District of Columbia, operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. We operate under a variety of banner names, including supermarket and retail brands Harris Teeter, Ralphs, Fred Meyer, King Soopers, Smith’s, Fry’s, QFC, Dillons, Mariano’s, Food 4 Less, Pick ’n Save and City Market. Beyond grocery, our pharmacy teams care for customers at more than 2,200 locations nationwide. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. The Kroger story is driven by its people. Many of our associates come for a job and discover a career, supported by talent and leadership development, up to $21,000 in tuition reimbursement and more than 16 Associate Resource Groups. Together, we are creating the future of grocery retail. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities. To learn more about us, visit TheKrogerCo.com. To explore careers, visit TheKrogerCo.com/careers.
About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.  Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.  

Responsibilities

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
  • Clean up spills as needed, collect and pick up trash inside store and parking lot
  • Maintain cleanliness of department and other areas assigned
  • Display a positive attitude
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
  • Collaborate with team members to encourage teamwork
  • Adhere to all local, state and federal laws, and company guidelines
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum 

  • Ability to handle stressful situations
  • Effective communication skills

Desired 

  • Basic knowledge of electronics and electricity
  • Retail experience
  • Second language (speaking, reading and/or writing) 
Key Skills
Customer serviceCommunication skillsSafety complianceProblem solvingTeamworkCleaningProduct knowledgePreventive maintenance
Categories
RetailCustomer Service & Support
Job Information
📋Core Responsibilities
The role involves providing exceptional customer service and maintaining a clean, safe environment within the store. Responsibilities include assisting customers with product inquiries, managing store cleanliness, and adhering to safety protocols.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
151518
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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