JOB DETAILS
Member Services Representative
CompanyD1 Training - Mount Holly
LocationGastonia
Work ModeOn Site
PostedNovember 8, 2026
About The Company
D1 Training is a leading fitness concept that utilizes the five basic tenets of athletic-based training to help people of all ages achieve their sport and fitness goals.
All D1 Training locations offer four age-based programs including Rookie (ages 7-11), Developmental (ages 12-14), Prep (ages 15-18), and Adult (ages 18+). Each fitness program is based on the five athletic-based training tenets: dynamic warm-up, performance series, strength program, core and conditioning, and cool down. To ensure athletes are on track to meet sport and fitness goals new workouts are created every eight weeks by D1’s National Training Panel, led by Bartholomew, optimized for desired results. Outside of group workouts, D1 Training offers one-on-one training with world-class coaches which has been utilized by professional and Olympic athletes.
D1 Training currently has more than 170 open facilities with 250+ in development, and the brand expects more than 125 locations operating in the next three years.
For more information on D1 Training and franchise opportunities, please visit https://www.d1training.com/ and https://www.d1franchise.com.
About the Role
Benefits:
- Employee discounts
- Flexible schedule
- Training & development
Job Summary
High energy, enthusiastic person, joyful person to join our team as the 1st person that our members see when arriving at the facility. Must be comfortable talking with members of all ages.
Responsibilities
- Helping members check in
- Entering information to be highlighted on the facility TVs
- Making sure all client notes and contacts are logged and managed correctly when necessary
- Maintaining a clean and welcoming environment throughout the facility
- Checking of restrooms for cleanliness
- Director of 1st impressions
Qualifications
- Must be a high-energy individual.
- Must be a kind welcoming presence
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
Key Skills
Customer serviceCommunicationFacility maintenanceData entryInterpersonal skillsOrganizationAttention to detail
Categories
Customer Service & SupportSports & RecreationAdministrative
Benefits
Employee discountsFlexible scheduleTraining & development
Job Information
📋Core Responsibilities
The representative is responsible for greeting members, managing check-ins, and maintaining a clean and welcoming facility environment. They also handle data entry for client notes and ensure facility information is updated on displays.
📋Job Type
part time
💰Salary Range
$13 - $17
📊Experience Level
0-2
💼Company Size
1246
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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