Sales Manager - Government & Proactive MICE (Arabic Speaker) - Waldorf Astoria Ras Al Khaimah

Responsibilities

Here's what you'll do during a typical day:

Essential Functions

• Develop and implement sales strategies and action plans to achieve revenue targets across multiple properties

• Manage a sales team, providing leadership and direction to ensure that team members are motivated and productive.

• Analyze market trends and competitor activities to identify opportunities for growth.

• Build and maintain strong relationships with key customers and partners, including attending industry events and conferences as required.

• Manage a portfolio of key accounts, ensuring strong relationships and repeat business.

• Conduct regular client meetings, presentations, and site inspections to showcase hotel offerings.

• Meet or exceed sales targets by developing and implementing effective sales strategies and action plans.

• Identify and proactively pursue new business opportunities across corporate, government, and MICE segments.

• Attend industry events, trade shows, and networking functions to promote the hotels.

• Communicate with clients to understand their needs and provide solutions to meet their requirements.

• Prepare and deliver sales presentations and proposals, and negotiate contracts with customers.

• Collaborate with other members of the sales team and other departments, such as marketing and operations, to ensure that customer needs are met and sales targets are achieved.

• Maintain accurate and up-to-date sales data, including customer information, sales reports, and inventory levels.

• Ensure that all sales activities are conducted in compliance with company policies and procedures.

Supportive Functions

• Secure compliance with Hilton Worldwide Brand Standards.
• Uphold Hilton brand standards in all sales activities and client interactions.
• Act as an ambassador of the Hilton brand and values, delivering exceptional service and professionalism at every touchpoint.
• Maintain a high level of product knowledge across the hotel to confidently present their unique selling points.
• Adhere to all relevant Health, Safety and Environment procedures, instructions and controls and act in emergency situations.
• Perform related tasks and duties as assigned and deemed necessary by management.

Qualifications

What It Takes to Make the Stay

• Good level of speaking, reading, and writing in English language.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint). 

• Ability to work under pressure and meet targets in a dynamic environment.

• Knowledge of the local market and competitive landscape is a plus.

• Proven track record of achieving sales targets and driving revenue growth.

• Ability to communicate effectively with guests and team members verbally or in written form.