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JOB DETAILS

BM Caterers - General Assistant

CompanyWSH Group
LocationFurneux Pelham
Work ModeOn Site
PostedNovember 8, 2026
About The Company
Revolutionising workspace hospitality since 2004. We fuel our team, so that they can fuel yours, to feel their best, inside and out. We are ground breakers, taste makers and industry shakers. We fight for creativity, individuality, and flavour. And we are here to show your taste buds a good time! Each of our teams is as unique as our clients – made of authentic individuals who are fiercely passionate and empowered to express and create, united in their pursuit of serving you the best possible hospitality experience. #FuelYourIndividuality
About the Role

Company Description

General Assistant – BM Caterers

Location: Pelham National Grid Substation, SG9 0JB, Hertfordshire   

Salary: £13.20 per hour     

Contract: 37.5 hours per week, Monday to Friday 

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you’ll be doing

  • Delivering friendly, efficient service to customers
  • Keeping counters, chillers and service areas clean and well stocked
  • Supporting food and drink service throughout the day
  • Using tills and handling payments accurately
  • Maintaining excellent presentation standards
  • Following food safety and health and safety procedures
  • Working closely with your team to keep service running smoothly

What we’re looking for

  • A positive and helpful attitude
  • Great communication and listening skills
  • A team-focused approach
  • Good attention to detail
  • Confidence in a customer-facing environment
  • Previous hospitality, catering or customer service experience is useful

Qualifications

What we’re looking for

  • A positive and helpful attitude
  • Great communication and listening skills
  • A team-focused approach
  • Good attention to detail
  • Confidence in a customer-facing environment
  • Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

  • An annual day off for your birthday
  • Monthly masterclasses with Michelin-starred chefs
  • Fully funded development courses from Levels 2 to 7
  • Apprenticeship and career development opportunities
  • Freedom Friday - a paid day off to volunteer at a charity of your choice
  • Free lunch on shift
  • Discounts and cashback at a wide range of retail and leisure outlets
  • Cycle-to-work scheme
  • 24/7 access to the Mental Health Charter App
  • Enhanced parental leave
  • Paid leave for fertility treatment
  • Grandparent leave
  • Extra paid day off for your wedding or commitment day
  • Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.

  • Rate Per Hour: £13.20
  • Hours Per Week: 37.5
  • Compensation: up to GBP 13.20 - hourly
  • Key Skills
    Customer serviceFood safetyHealth and safetyCommunicationListeningTeamworkAttention to detailCash handlingPoint of sale operationFood preparation support
    Categories
    HospitalityFood & BeverageCustomer Service & Support
    Benefits
    Birthday day offMonthly masterclasses with Michelin-starred chefsFully funded development coursesApprenticeship opportunitiesFreedom Friday volunteer dayFree lunch on shiftRetail and leisure discountsCycle-to-work schemeMental health support appEnhanced parental leavePaid fertility treatment leaveGrandparent leaveWedding day leavePensionLife assurance
    Job Information
    📋Core Responsibilities
    The General Assistant is responsible for providing efficient customer service and maintaining the cleanliness and stock levels of service areas. They will also handle payments and ensure all food safety and health and safety procedures are strictly followed.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    3393
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    38 hours
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