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JOB DETAILS

SAP L2 Consultants - RE | Eastern region

CompanyInnovative Solutions
LocationDammam
Work ModeOn Site
PostedNovember 8, 2026
About The Company
Innovative Solutions (IS) is a leading digital services and cybersecurity company in the GCC, established in 2003 and headquartered in Riyadh, with presence across Saudi Arabia and the UAE. Built on over two decades of trusted cybersecurity expertise, IS has evolved into a regional leader in digital excellence, serving as a strategic advisor to organizations across critical sectors. We deliver secure, intelligent, and purpose-built digital services across cybersecurity, digital trust, cloud, data & AI, and digital payments. Driven by deep regional expertise and a highly skilled team, we help organizations protect what matters most and achieve confident, sustainable digital growth. Guided by our mission to deliver secure and intelligent digital services, we are committed to Elevating Digital Excellence.
About the Role
Company Overview

Innovative Solutions (IS) is a leading Cybersecurity company established in 2003, with its headquarters in Riyadh and additional offices in Al Khobar, Jeddah, Dubai, and Abu Dhabi. We specialize in delivering Comprehensive Cybersecurity Solutions and Services encompassing Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.

Our mission is "Delivering secure and intelligent digital services that empower organizations"

Job Purpose 

We are seeking experienced SAP L2/L3 Consultants to provide application support and technical expertise within an SAP S/4HANA environment. The consultants will resolve incidents, troubleshoot complex issues, support system enhancements, and help ensure stable day-to-day SAP operations at the customer site. 

Key Responsibilities 

  • Provide L2/L3 SAP application support and incident resolution. 
  • Troubleshoot functional and technical issues and perform root cause analysis. 
  • Support SAP S/4HANA production environments. 
  • Handle configuration, enhancements, and system improvements. 
  • Manage escalated and critical incidents within agreed service levels. 
  • Coordinate with offshore SAP resources when specialist or additional support is required. 
  • Support continuous improvement of SAP application services. 

Candidates should have strong expertise in one or more of the following: 

  • SAP FICO 
  • SAP Financial Supply Chain 
  • SAP MM 
  • SAP SuccessFactors 
  • SAP RISE 
  • SAP Basis 

Requirements 

  • Minimum 5 years of experience in SAP application support / AMS. 
  • Strong hands-on experience in L2/L3 SAP support, troubleshooting, and incident resolution. 
  • Experience working with SAP S/4HANA environments. 
  • Experience in configuration, enhancements, RCA, and production support. 
  • Relevant SAP certification is preferred. 
  • Good English communication skills. 
Key Skills
SAP S/4HANASAP FICOSAP Financial Supply ChainSAP MMSAP SuccessFactorsSAP RISESAP BasisIncident ResolutionRoot Cause AnalysisApplication SupportAMSSystem ConfigurationTechnical TroubleshootingProduction Support
Categories
TechnologySoftwareConsultingSecurity & SafetyCustomer Service & Support
Job Information
📋Core Responsibilities
The consultant will provide L2/L3 application support and incident resolution within an SAP S/4HANA environment. They are responsible for troubleshooting complex issues, performing root cause analysis, and managing system enhancements.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
175
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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