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JOB DETAILS

Protection Access to Administrative Services Assistant Afghanistan Kandahar

CompanyNorwegian Refugee Council
LocationAfghanistan
Work ModeOn Site
PostedNovember 8, 2026
About The Company
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. We provide emergency assistance and protect people’s rights in the world’s most challenging crises. In 2025, our 14,000 aid workers assisted 10.6 million people in 39 countries. Together, we save lives and rebuild futures.
About the Role

Purpose of the Job:

The purpose of the Protection– Access to Administrative Services (PAAS) Assistant position is to assist in the day-to-day implementation of the project in Kandahar Province as per the given annual and monthly action plan. This position will normally not entail management responsibility of staff. But will be responsible for conducting Information, counselling and assistance on civil documentation, employment and essential rights. Due to contextual and cultural considerations, we prefer to recruit couples. One couple will be recruited in Shah Wali Kot district, and another couple will be recruited in Panjwayee district. If eligible couples cannot be identified, individuals will be recruited instead. Priority will be given to couples and candidates from Shah Wali Kot and Panjwayee districts. 

For more information about this position , please click on Job Description and NRC Grade Structure.

 

Responsibilities

Generic Responsibilities:

  1. Ensure adherence with NRC policies, tools, handbooks and guidelines;
  2. Prepare and develop status reports as required by management;
  3. Ensure proper filing of documents; 
  4. Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist;
  5. Contribute Development of holistic and needs based programmes, including cash-based interventions and market-based programmes; 

  6. Promote and share ideas for technical improvement.

Specific Responsibilities:

  • Providing information sessions on house, land and property (HLP), civil documentation, employment rights and access to essential rights to refugee returnees, IDPs and host community members;

  • Providing legal counselling and assistance, and assist the PAAS Officer in providing services on civil documentation, employment rights and access to essential rights to refugee returnees, IDPs and host community members consistent with the applicable procedures and current referral system;

  • To maintain and update standard hard and soft filing from the caseload activities, including entries to online program beneficiary database (PDB) based on the instructions; 

  • Facilitate referrals for NRC and other external services;

  • Participate in field visits for the identification and follow-up of activities, as scheduled;

  • To remain updated on current administrative procedures related to certain thematic rights in Afghanistan;

  • Participate in preparation of thematic ad-hoc reports and monthly reports; 

  • Bring humanitarian, protection and essential problems and experience of returnees before and after return to the attention of NRC and relevant departments/stakeholders through referral system;

  • Participate in NRC staff seminars and training, when scheduled;

  • Respecting the anonymity of clients approaching NRC and the confidentiality of information received from any clients all the time;

  • Coordination with NRCs other core competencies including needs assessments and identifying beneficiaries where appropriate;

  • Supporting inclusion of cash-based interventions and market-based programmes in country and area-based strategies and their implementation across and within NRC’s core competencies; 

  • Contribution to provide an enabling environment for the implementation of cash-based interventions, including multi-purpose cash assistance, emergency cash responses; 

  • Any other tasks as instructed by immediate superior.

 

Qualifications

Generic Professional Competencies :

  • Understanding rights and procedures related to civil documentation, employment and essential rights; 

  • Good interpersonal skills;

  • Knowledge of cash-based interventions and market-based programmes;

  • Ability to work under stressful conditions; 

  • Willingness and ability to travel regularly to the field independently is essential.

  • Holding a high school diploma is required for the candidates from Shah Wali Kot and Panjwayee districts, while bachelor’s degree in law, Business Administration, Economics, Finance, or a related field will be preferred; 

  • For the candidates from other locations, a bachelor’s degree in law and Sharia Law is required. 

  • At least 12 months of work experience with international/national NGOs, preferably in humanitarian contexts for the candidates from Shah Wali Kot and Panjwayee districts. Minimum two years’ experience for the candidates from other locations is required; 

  • Understanding and respect for humanitarian work, particularly relating to refugee returnees and displacement issues; 

  • Basic computer skills especially (Ms. Office Package) plus slight data management (entries);   

  • Basic interpersonal skills;

  • Knowledge of Pashto and Dari languages;

  • Knowledge of English language will be added advantage;

  • Ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

 

Education:

  • Holding a high school diploma is required for the candidates from Shah Wali Kot and Panjwayee districts, while bachelor’s degree in law, Business Administration, Economics, Finance, or a related field will be preferred; 

Personal Qualities:

  • Planning and delivering results
  • Communicating with impact and respect
  • Handling insecure environment
  • Empowering and building trust

Language:

  • Dari
  • English
  • Pashto

We offer:

  • Monthly Salary based on NRC Afghanistan Salary Scale.
  • NRC has medical coverage for staff plus 4 dependents. 
  • Leave and Holidays accordingly Afghanistan Labour Law.
  • Top up Credit card on monthly basis
Key Skills
Civil documentationLegal counsellingData managementReportingField visitsHumanitarian assistanceCash-based interventionsMarket-based programmesInterpersonal skillsMs. OfficePashtoDariEnglishProtectionReferral system
Categories
Social ServicesAdministrativeLegalGovernment & Public Sector
Benefits
Medical coverage for staff and 4 dependentsLeave and holidaysTop up credit card
Job Information
📋Core Responsibilities
The assistant will provide information, counselling, and legal assistance regarding civil documentation and essential rights to refugees, IDPs, and host communities. They are also responsible for maintaining beneficiary databases, preparing status reports, and facilitating referrals to relevant services.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
6016
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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