Protection Access to Administrative Services Officer Afghanistan Kandahar

Purpose of the Job: 

The Protection- Access to Administrative Services (PAAS) Officer is responsible for ensuring that all project activities comply with included but not limited to; contextualized sources of information and procedures, the NRC Code of Conduct, national applicable law, donor requirements, and the overall objective to ensure that people affected by displacement can access their right to a durable solution. One ICLA Officer will be recruited in Shah Wali Kot district and another one in Panjwayee district. Priority will be given to the candidates who are original residents of Shah Wali Kot and Panjwayee districts. 

For more information about this position , please click on Job Description and NRC Grade Structure.

Responsibilities

Generic Responsibilities:

1. Adherence to NRC policies, guidance and procedures;

2. Ensure that projects target beneficiaries most in need of protection and contribute to new approaches for assisting target populations;

3. Contribute in developing holistic and needs based programs, including cash-based interventions and marked based programs;

4. Any other tasks assigned by the line manager.

Specific Responsibilities:

• Oversee day-to-day activities of PAAS Assistants, particularly the provision of information, legal counselling, and assistance, ensuring the quality of services to displaced and affected people in accordance with the programme strategy, project documents, applicable laws, and procedures;

• Manage and supervise the Assistants by preparing weekly and monthly workplans, distributing activity targets, and monitoring implementation using tools provided by Project Coordinators;

• Provide information on houses, land and property (HLP), civil documentation (LID), employment and essential rights to returnees, IDPs, and host communities; 

• Provide counselling and legal assistance on civil documentation (LID), employment and essential rights to returnees, IDPs, and host communities, including handling complex cases, in accordance with applicable administrative procedures; 

• Organize and facilitate capacity-building activities for external stakeholders when required;

• Conduct research, analysis, needs assessments, and other assessments as required, and remain updated on current administrative and procedural developments in Afghanistan;

• Ensure the collection and recording of information on the socio-economic, security, and general conditions of returnees and IDPs, in line with the programme strategy and approach;

• Ensure proper case management and documentation, including maintaining and updating hard-copy case files according to instructions, recording weekly entries in the Programme Beneficiary Database (PDB), and maintaining means of verification (MoVs) on a monthly basis; 

• Participate in field visits for the identification and follow-up of activities, as scheduled;

• Contribute to reporting and external communication, including monthly and other thematic reports and correspondence with government officials and international organizations;

• Represent NRC in national and international meetings, when requested, and promote information exchange and cooperation with relevant external actors;

• Promote coordination and cooperation with other NRC Core Competencies (CCs), including participation in needs assessments, beneficiary identification, and referrals where appropriate;

• Ensure client anonymity and confidentiality of all information received from clients at all times.

• Participate in NRC staff seminars and training, as scheduled;

• Perform any other tasks as instructed by the immediate supervisor.

Qualifications

Generic Professional Competencies:

• Excellent understanding of rights related to civil documentation, employment and essential rights;

• Experienced in coordination within the protection cluster/ civil documentation working group/ forums; 

• Significant experience in humanitarian operations particularity in legal and advocacy fields; 

• Strong interpersonal skills, including capacity to negotiate with government and non-government stakeholders;

• Very good report-writing abilities.

• Bachelor’s degree from Law and Sharia Law; 

• At least three years’ experience in either legal service, advocacy and coordination, related to rights about housing, land and property (HLP) rights, civil documentation, employment and essential rights; Understanding and respect for humanitarian work, particularly relating to returnees and displacement issues; 

• Proven report writing abilities; 

• Good English skills and fluency in Pashto; 

• Ability to work under stressful conditions; 

• Willingness and ability to travel regularly to the field independently is essential; 

• Excellent computer skills especially (Ms. Office Package) plus excellent data management.

Education:

• Bachelor’s degree from Law and Sharia Law; 

Personal Qualities:

• Planning and delivering results
• Communicating with impact and respect
• Handling insecure environment
• Empowering and building trust

Language:

• Dari
• English
• Pashto

We offer:

• Monthly Salary based on NRC Afghanistan Salary Scale.
• NRC has medical coverage for staff plus 4 dependents. 
• Eid Bonus once per year.
• Leave and Holidays accordingly Afghanistan Labour Law.
• Top up Credit card on monthly basis