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JOB DETAILS

Part-Time Reception Team Member

CompanyStaycity Group
LocationDublin
Work ModeOn Site
PostedNovember 8, 2026
About The Company
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception. Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time. In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!
About the Role

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Part-Time Reception Team Member to help shape the Staycity guest journey.

Benefits:

  • Paid family leave (>1 year of service)

  • Flexible working patterns

  • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals

  • Discounted rates for overnight stays for you, your family and friends

  • Refer and earn scheme - earn up to £/€550

  • Cycle to work scheme- to support a healthy lifestyle and our planet

  • Education Support to help you foster new skills

  • Volunteer days: 2 paid volunteer days per year

  • Support for you and your family when you need it with our Employee Assistance Program (EAP)

  • An extra day off to celebrate your birthday

We would love you to have:

  • Previous experience working in a similar property is helpful but not a “must have” as full training will be provided

  • Prior experience using Opera is helpful but not a “must have” as full training will be provided

  • Excellent communication and interpersonal skills are required for this role.

What you can do for us:

  • Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

  • Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

  • Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.

  • Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

  • Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

  • Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Join us and be part of the journey.

Key Skills
CommunicationInterpersonal skillsCustomer serviceOrganizational skillsAttention to detailOpera property management system
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
Paid family leaveFlexible working patternsBonus schemeDiscounted overnight staysRefer and earn schemeCycle to work schemeEducation supportVolunteer daysEmployee assistance programBirthday day off
Job Information
📋Core Responsibilities
Act as a brand ambassador by providing exceptional hospitality and creating a welcoming first impression for all guests. Maintain high standards of service and organization to ensure a positive and respectful environment for both guests and team members.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
646
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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