Cashier Team Lead

Description

The Cashier Team Leader (CTL) position is a critical component to the success of the Co-op’s Front-End. Although Team Leaders have a specific schedule CTLs always perform as a leader. The CTL is proficient in all positions of the Front End; is capable of providing positive, upbeat, supportive leadership; sets the example for exemplary customer service; provides day-to-day support and supervision; and positively support the Cashier Manager.

Wage Range: $20.00 - $26.00/hour

Full-time, Thursday-Monday , Evening shift 1:30pm-9:30pm

Requirements

Primary Duties:

Performs as a Leader at all times regardless of deployment

Is responsive to Front End issues in a timely and accurate manner

Is able to perform all duties and responsibilities of Front-End Team Member in an exemplary manner

Supervises Front End during designated times

Provides supportive training and cross training and at the moment correction to staff

Provides manager with documentation regarding situations and issues that arise

Models and enforces safe work habits

Serves as a liaison to Cashier Manager by providing the Cashier Manager with objective information regarding performance assessments, Front End issues, staffing concerns, etc.

Provides assistance with orders, as directed

Manages day-to-day staffing adjustments including sending staff home during slow times and adjusting cashier register assignments to account for call-outs.

Maintains and co-ordinates team breaks using timer and break schedule.

Understands and follows call in procedure

Other duties as assigned by the Cashier Manager

Qualifications and Skills

Previous leadership experience desired; background in cashiering or retail grocery/deli industry preferred

Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times

Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines

Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential

Ability to handle transactions accurately and responsibly

Must demonstrate basic math skills

Ability to meet expectations of regular, predictable attendance

Ability to work a flexible schedule including mornings, evenings, and weekends

Ability to maintain current food handler card

Must be at least 18 years of age

High school diploma or equivalent

Essential Physical Requirements

Prolonged standing and walking

Frequent reaching, bending, twisting, and rotating

Continuous fine motors skills work and gripping with hands

Must be able to meet physical demands including standing, bending, twisting, repetitive
motion, and lifting 10-40lbs regularly

Exposure to FDA approved cleaning chemicals.

Clear spoken English and ability to perceive spoken voice clearly

Ability to comply with WA State Mask mandate for duration of shift

Benefits—Depending on Hours Worked

25% Employee Discount

Lunch Discount

Health Insurance (Medical, Dental, Vision, Rx)

Long Term Disability

Life Insurance

401(k)

Paid Time Off

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law