Controller

Who we are

Faye is the fastest-growing travel protection company in the U.S., and the highest-rated by travelers who use it trip after trip.

We’ve raised $100M to build the autonomous platform for traveler care: insurance, travel care, real-time information, and finance in one place, powered by AI and a team that moves fast.

We’re there for travelers throughout their entire journey, from the moment they book to the moment they’re back home.

The bar is a 6-star experience, 24/7: near-instant payouts, an award-winning app and real support when travel goes sideways. It’s hard to pull off. That’s the point.

Come build what’s next with us.

What we're looking for

We’re looking for a detail-oriented, tech-savvy Controller who wants to make a real impact on how a high-growth company operates and scales. You’ll play a pivotal role in building and strengthening Faye’s financial infrastructure across the US and Israel, taking ownership of critical accounting processes, driving greater accuracy and efficiency through systems and AI-powered automation, and shaping the financial controls and processes that support our next stage of growth.

Responsibilities

• Support and drive the monthly financial close process, ensuring compliance with US GAAP, including accounts reconciliation, review of journal entries, flux analyses, and other ad hoc corporate requirements.
• Own and improve reconciliation processes (bank, intercompany, credit cards, commissions, claims, balance sheet).
• Take end-to-end ownership of key finance processes, including claims and premium reconciliations against payment processors, partner and vendor payments, and procurement.
• Assist with financial reporting, supporting schedules, and internal controls.
• Help manage NetSuite, integrations, and automation initiatives to reduce manual work.
• Use AI tools to automate reconciliations, reporting, and recurring close tasks, and keep finding ways to work more efficiently.
• Partner with Ops, BD, CX, and Data on finance-related workflows.
• Manage and execute regulatory tax reporting and Transfer Pricing compliance for both US and Israeli operations.
• Lead efforts to improve, develop, and document accounting policies, procedures, and internal controls.

Requirements

• 2–4+ years of accounting experience within the technology industry (Must).
• At least 1 year of experience as an Assistant Controller in a tech company (Must).
• Previous Big 4 experience (Must).
• Strong knowledge of US GAAP.
• Hands-on experience using AI tools (e.g., Claude, ChatGPT) to streamline and improve finance workflows (Must).
• Advanced Excel skills.
• Experience with NetSuite and financial system integrations (Advantage).
• Excellent attention to detail, strong organizational skills, and problem-solving abilities.
• High level of ownership, with the ability to work independently, take initiative, and drive tasks through to completion.
• Ability to thrive in a fast-paced, high-growth environment.
• Fluency in both English and Hebrew.

Qualifications