JOB DETAILS
Duty Manager
CompanyAccorHotel
LocationJaipur
Work ModeOn Site
PostedNovember 11, 2026

About The Company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role
Job Description
What you'll be doing
- Leading hotel operations during your shift, ensuring a seamless guest experience.
- Supporting and motivating the Front Office team to deliver outstanding customer service.
- Acting as the first point of contact for guest enquiries, requests, and feedback, resolving issues with professionalism and care.
- Maintaining high standards of presentation, service, and operational excellence across the hotel.
- Coordinating with Housekeeping, Food & Beverage, Maintenance, and other departments to ensure smooth operations.
- Monitoring safety, security, and compliance procedures.
- Assisting with training, coaching, and developing team members.
- Supporting occupancy, revenue, and guest satisfaction goals.
Key Skills
Hotel OperationsFront Office ManagementCustomer ServiceTeam LeadershipConflict ResolutionOperational ExcellenceStaff TrainingCoachingSafety ComplianceSecurity ProceduresRevenue ManagementGuest Satisfaction
Categories
HospitalityManagement & LeadershipCustomer Service & SupportSecurity & Safety
Job Information
📋Core Responsibilities
The Duty Manager leads hotel operations during their shift to ensure a seamless guest experience and high service standards. They coordinate across departments such as Housekeeping and Food & Beverage while monitoring safety and security compliance.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
102025
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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