IT Internship - Paid

Description
At Labconco, we design and manufacture innovative laboratory equipment used by researchers, healthcare professionals, and scientists around the world.
We are seeking a motivated IT / Tech Support Intern to join our team and gain hands-on experience supporting technology used across office and manufacturing environments. This paid internship is ideal for students interested in IT support, infrastructure, and manufacturing technology systems available to work about 10-20 hours a week.
What You’ll Do
Technical Support
- Provide first-level IT support for employees experiencing hardware, software, or connectivity issues.
- Troubleshoot and resolve problems with desktops, laptops, printers, and mobile devices.
- Assist with user account setup, password resets, and access requests.
Systems & Infrastructure
- Help maintain Windows workstations, internal networks, and shared systems.
- Assist with software installations, patches, and system updates.
- Support cybersecurity best practices including antivirus monitoring and device security.
Manufacturing & Operational Technology
- Support computers and devices used on the production floor.
- Assist with troubleshooting barcode scanners, label printers, and production workstations.
- Work with operations teams to ensure technology supporting manufacturing processes runs smoothly.
IT Asset & Equipment Management
- Configure and deploy new computers and equipment for employees.
- Track IT inventory and maintain asset records.
- Assist with workstation setup, cabling, and hardware upgrades.
Documentation
- Document technical procedures and solutions for recurring issues.
- Help create simple user guides for employees.
- Maintain records of system configurations and IT processes.
Requirements
Qualifications Required
- Currently pursuing a degree in Information Technology, Computer Science, MIS, or a related field
- Basic knowledge of Windows operating systems and computer hardware
- Strong problem-solving and troubleshooting skills
- Good communication skills and ability to assist non-technical users
- Interest in learning about IT systems in a manufacturing environment
- Available to work on-site at our Kansas City Headquarters about 15 hours a week between January and April.
Preferred
- Familiarity with networking basics (TCP/IP, routers, switches)
- Experience with Microsoft 365
- Exposure to ERP or manufacturing systems
- Basic scripting knowledge (PowerShell or Python)
What You’ll Gain
- Real-world IT troubleshooting experience
- Exposure to technology used in manufacturing and engineering environments
- Hands-on experience with networking, hardware deployment, and system administration
- Mentorship from experienced IT professionals
Why Join Labconco?
- Work for a respected U.S. manufacturer supporting scientific discovery worldwide
- Gain experience supporting both office IT and production technology
- Collaborative and supportive team environment
Labconco is an equal opportunity employer.
You'll be redirected to
the company's application page