Director Governance, Risk, and Compliance (GRC)

Description

About the Role

Forgent is seeking a hands-on Director, Governance, Risk & Compliance (GRC) to build, lead, and mature our enterprise GRC program. This role reports to the CISO and is accountable for evolving compliance functions across multiple frameworks, including ISO/IEC 27001 certification and Sarbanes–Oxley (SOX) IT compliance, spanning IT general controls (ITGCs), application controls, and operational technology (OT) considerations in a manufacturing context. You will lead a cross-functional team of internal employees and external vendors, drive governance processes, operationalize risk management, coordinate audits, and ensure continuous compliance across our global footprint.

Key Responsibilities

Governance & Program Leadership:

· Establish and mature the enterprise GRC program aligned to ISO 27001, SOX, SOC 2, NIST CSF, CIS Controls and relevant regulatory requirements.

· Own the Information Security Management System (ISMS) lifecycle: scope definition, risk assessment, Statement of Applicability (SoA), control implementation, internal audit, management review, corrective actions, and surveillance/recertification readiness.

· Define and maintain policies, standards, and procedures (e.g., access control, change management, vulnerability management, secure SDLC, incident response, supplier security).

· Chair/coordinate governance forums (e.g., Risk & Compliance Steering Committee, Change Advisory Board, Management Review meetings).

Risk Management:

· Implement enterprise risk management (ERM) for information and technology risks: risk identification, assessment (qualitative/quantitative), treatment plans, and risk acceptance with accountable owners.

· Enhance & maintain third-party/vendor risk management (TPRM) including due diligence, contractual controls, continuous monitoring, and remediation.

· Integrate operational technology (OT) risk (ICS/SCADA, IIoT) into the enterprise risk register with pragmatic controls that do not disrupt production.

Compliance: ISO 27001 & SOX:

· Lead ISO 27001 certification journey: gap analysis, roadmap, control implementation, training/awareness, internal audits, and liaison with external certification bodies.

· Own SOX ITGCs and application controls: design, documentation, testing coordination, remediation tracking, and /Disclosure Committee reporting.

· Align identity & access management, change management, computer operations, and IT service delivery to SOX and ISO control objectives; ensure evidence quality and audit readiness.

· Coordinate with Finance/Accounting on financial reporting risks.

Audit & Assurance:

· Plan and execute internal audits (ISO 27001, policy compliance, control effectiveness) and coordinate external audits (SOX, ISO surveillance/certification, PCI, etc.).

· Build defensible control evidence repositories, ensure sampling precision, and drive timely remediation of findings.

· Develop and maintain control libraries, test plans, and mapping across frameworks (ISO, NIST, SOX ITGC etc.).

Tooling, Automation & Metrics:

· Select, implement, and administer GRC platforms (e.g., Archer/Drata/Vanta, ServiceNow GRC/IRM, OneTrust) and integrate with ticketing, IAM, CMDB, SIEM, and ERP (e.g., SAP/Oracle).

· Operationalize continuous control monitoring (CCM) and control analytics (e.g., access outliers, change exceptions, segregation of duties conflicts).

· Define and publish KPIs/KRIs and Board/C-suite dashboards: audit status, control effectiveness, residual risk, TPRM posture, policy adoption, incident trends.

Team Leadership & Vendor Management:

· Lead a hybrid, geographically distributed team of employees and vendor/consulting resources; set objectives, coach, and develop talent.

· Build SOWs, manage budgets, and ensure vendor SLAs/KPIs and quality outcomes.

· Foster a culture of accountability, transparency, and continuous improvement.

Training, Awareness & Change Management:

· Lead assessment and management of training + phishing campaign platform and process (e.g., SOX for IT engineers, ISO control owners, plant operations staff).

· Drive change management communications to embed controls into daily operations without impeding manufacturing throughput.

Incident, BCP/DR & Privacy Alignment:

· Ensure incident response processes are governed, tested, and produce audit-ready evidence.

· Oversee BCP/DR governance (business impact analysis, testing cadence, lessons learned).

· Partner with Legal/Privacy on data protection, records retention, and supplier agreements (e.g. CCPA).

Requirements

Qualifications

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering, Accounting/Finance, or related field preferred. Advanced degree (MBA, MS Information Assurance) is a plus.

Experience

7+ years progressive experience in IT Audit/Controls, or Enterprise Risk; 5+ years leading GRC programs in public companies. End-to-end ISO 27001 implementation experience (ISMS design through certification). SOX 404 ITGC ownership experience, including scoping, control design, testing, and remediation across ERP (e.g., SAP/Oracle) and key business applications. Demonstrated success in leading mixed teams of internal staff and vendor/consultants, including multi-site and global operations. Manufacturing/OT exposure: ICS/SCADA risk management, plant-floor realities (safety, uptime, maintenance windows). Hands-on with GRC platforms, IAM, CMDB, SIEM/SOAR, vulnerability management, and evidence repositories. Strong familiarity with NIST CSF, CIS Controls, and control mapping across frameworks.

Certifications (Preferred)

· ISO/IEC 27001 Lead Implementer and/or Lead Auditor

· CISA (Certified Information Systems Auditor)

· CISM or CISSP

· CRISC

· CGEIT

· ITIL Foundation

Skills & Competencies

· Hands-on control design and evidence creation; comfort reading logs, configs, and ERP control parameters.

· Risk quantification (basic FAIR or scenario analysis) and pragmatic prioritization.

· Stakeholder management with Finance, IT, Plant Ops, and external auditors.

· Analytical and documentation excellence; precision in scoping, testing, and remediation tracking.

· Clear executive communication—Board-level reporting with drill-down detail.

· Change leadership—able to balance compliance rigor with manufacturing agility.

Success Metrics (12–18 Months)

· Maintain ISO 27001 certification within agreed scope.

· Zero material weaknesses and timely SOX remediation of control deficiencies.

· Established TPRM program with risk-tiered vendor controls and SLA tracking.

· Operational GRC platform with automated workflows and CCM (Continuous Controls Monitoring) for top controls.

· Published KPI/KRI dashboards with trend improvements (e.g., access review cycle time, change exceptions, incident MTTR, audit finding closure rates).

· Measurable policy adoption and training completion across IT and manufacturing sites.

Reporting & Collaboration

Reports to CISO. Collaboration: Finance, IT Infrastructure & Applications, Internal Audit, Legal/Privacy, Plant Operations, Supply Chain, HR.

Travel & Work Environment

10–25% travel to manufacturing plants, data centers, and corporate offices for audits, walkthroughs, and stakeholder workshops.