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JOB DETAILS

Area Manager - Islamabad , Rawalpindi, Hazara & Abbotabad

CompanyHBL
LocationPakistan
Work ModeOn Site
PostedNovember 12, 2026
About The Company
HBL, Pakistan’s leading bank, was the first commercial bank to be established in the country in 1947. Over the years, HBL has expanded its branch network and maintained its position as a leading private‑sector bank in Pakistan, serving clients worldwide. HBL will never ask for customer's personal data on public platforms. Please avoid sharing such data via social media.
About the Role

Responsibilities

BUSINESS DEVELOPMENT & MONITORING:

  • To develop & implement action plans for the Area branches and proactively support them to achieve product wise business targets within given time frame.
  • Identify new business opportunities and clients within assigned area to enhance business.
  • To conduct regular Business Review Meetings and ensure regular interaction with BMs, RMs, branch staff for providing guidance as & when needed.
  • Branch visits on random basis to interact and motivate the field force.
  • To promote extensive sales of new & existing products of the Bank through assigned branch network.
  • To recommend new delivery channels avenues via Annual Expansion plan.

 

RISK MANAGEMENT & COMPLIANCE:

  • To ensure proper implementation of bank’s KYC / AML policy guidelines and other regulatory policies implemented by Bank & SBP from time to time.

 

CUSTOMER SERVICE:

  • Ensure outlook and ambiance of the assigned branches as per the bank standards for better customer experience.
  • To liaise with Operations &Service quality for smooth branch functions & service quality.  
  • To ensure resolution of customer complaints & queries within acceptable timelines.
  • Coordination with support functions to ensure customer satisfaction.

 

PEOPLE MANAGEMENT

  • Lead the team by setting individual objectives, reviewing performance/appraisals, and providing on-going feedback on a formal & informal basis so that all staff remains aware of what they are required to achieve and how they are performing against their objectives.
  • Identify training & development needs of the people & ensure their capacity development.
  • Recommend talent hiring & identifying the right resource within the team for the right job.
  • To enhance employee productivity.

 

FINANCIAL MANAGEMENT

  • To ensure that all the branch expenses occurred within approved budget.
  • Monitor and review financial information, updating where necessary to identify any anomalies or discrepancies and ensure management has access to up to date and accurate information.

Qualifications

Minimum educational qualification:

  • Bachelor's degree, preferably MBA.

 

Minimum experience: 

  • 8 – 10 years of banking experience.
Key Skills
Business DevelopmentSales ManagementTeam LeadershipRisk ManagementKYC ComplianceAML PolicyCustomer ServiceFinancial ManagementPerformance ManagementStrategic PlanningBranch OperationsStaff TrainingBudgetingRelationship Management
Categories
Management & LeadershipFinance & AccountingSalesCustomer Service & Support
Job Information
📋Core Responsibilities
The Area Manager is responsible for devising and implementing sales strategies to achieve business targets across assigned branches. They lead teams in acquiring new business, ensuring regulatory compliance, and maintaining high standards of customer service.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
22983
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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