JOB DETAILS
GCR OFFICER
CompanyCommercial International Bank (Egypt)
LocationGiza
Work ModeOn Site
PostedNovember 12, 2026
About The Company
Egypt’s leading private-sector bank, trusted by millions for secure, innovative, and customer-first financial solutions. Since 1975, we’ve been redefining banking with agility, integrity, and digital transformation, empowering individuals, businesses, and communities to build stronger financial futures.
At CIB, we combine world-class expertise with cutting-edge technology to deliver sustainable growth and exceptional customer experiences. Guided by our values and a commitment to innovation, we continue to set benchmarks in financial services across Egypt and the region.
About the Role
Job Purpose
To develop strong knowledge on the corporate industries and being continuously aware of recent market developments and all products and services offered by CIB. Provide the necessary support to the GCR team in offering a premium service quality to the clients in the assigned portfolio, manage and support the non-borrowing accounts daily requests.
Description
Marketing & Relationship Management
1. Support and assist the GCR team in scanning and marketing potential clients to arrange meetings with product Officers to approach and promote the corporate and consumer products/services features ensuring superior communication and understanding to maximize profitability and service quality
2. Collect all necessary data/information to support AVP in marketing all relevant credit, treasury, Digital & GTS and Consumer Products needed to address the clients’ financial needs and identify potential business for the bank in managed industries to grow CIB’s market share & bottom line profitability
3. Continuously expand Industry knowledge base and CIB offered products/service to assist the GCR team in maintaining sustainable relationships with corporate clients as well as introducing new initiatives to enhance CIB market presence and ensure the growth of client base, market base, overall profitability, and promote bundled services
4. Prepare updated reports with the clients’ needs to be presented to the product owner to assist them in the products/ services’ development to better enhance clients’ satisfaction
5. Prepare all relevant marketing reports that monitor performance of related industries to measure achievement against the set marketing plan and annual budget and concise performance report highlighting major performance indicators on the assigned industry and ensure effective communication with the relevant credit corporate officer
Business Planning Implementation
6. Support the AVP in executing the set marketing strategy with key existing and new to bank (NTB)corporate clients in order to ensure the attraction of new accounts and maintain a prolonged and successful relationship with the existing clients
7. Assist the AVP in monitoring all respective accounts to inform and highlight Early Warning Signals (EWS)
8. Prepare all memos/communications relevant to Business Case Memorandum, initiate & renew pricing and marketing/call reports
9. Ensure efficient collaboration among all stakeholders relevant to product/service owner, achieving the GCR focal point role to ensure premium customer service quality while being able to observe & collect the necessary data/information
Portfolio Management
10. Prepare the required reports to support the AVP in monitoring the performance of respective industry to measure achievement against the set marketing plan and annual budget
11. Conduct periodical visits to the clients under the managed portfolio to ensure their satisfaction and maintain the customer base
12. Analyse all generated reports relevant to utilization/budget for the managed portfolio to ensure high facility utilization rates in order to maximize CIB’s profitability.
Policies, Processes and Procedures
13. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day Management
14. Follow the day-to-day operations related to own jobs in the GCR department to ensure continuity of work
Compliance
15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
Qualifications & Experience
• Bachelor’s degree of Economics, Finance or any relevant discipline
• Minimum 3 years of experience within CIB bank wide or in other acceptable Financial Institutions.
• Experience in banking operations is a plus
• Credit Certified
Skills
• Excellent command of English language beside Arabic, third language is a plus
• Excellent command of MS Office applications
• Self-driven, results oriented
• Accept and adapt to change
• Qualitative and quantitative Analytical skills
• Negotiation & decision making skills
• Strategic thinking
• Excellent strategic relationship management capabilities
Key Skills
Relationship ManagementMarketingCredit AnalysisFinancial AnalysisBanking OperationsStrategic ThinkingNegotiationDecision MakingMS OfficeCommunicationData AnalysisPortfolio ManagementBusiness PlanningCustomer Service
Categories
Finance & AccountingSalesMarketingCustomer Service & SupportManagement & Leadership
Job Information
📋Core Responsibilities
The GCR Officer supports the team in marketing corporate products, managing client portfolios, and ensuring high service quality. They are responsible for analyzing industry performance, monitoring account utilization, and maintaining strong relationships with corporate clients.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
16539
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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