JOB DETAILS
Senior Analyst
CompanyKPMG India
LocationGurgaon
Work ModeOn Site
PostedNovember 13, 2026
About The Company
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients.
Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
About the Role
Job details
•Proposed designation
Senior Analyst
Senior Analyst
•Role type
Team driven
Team driven
•Reporting to
Assistant Manager/Manager
Assistant Manager/Manager
•Geo to be supported
United States
United States
•Work timings
2:00PM-10:30PM
2:00PM-10:30PM
Responsibilities
Roles & responsibilities
KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. The Senior Analyst will be responsible for managing aspects of the HR data, information and document management for our Contingent worker team. The role holder will need good communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.
Operational administrative duties to include:
•Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership.
•Develop, maintain, and continuously update process documentation and knowledge resources, partnering closely with the HR Tech & Data team to identify new knowledge article opportunities and keep existing content current.
•Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned.
•Processes data change requests for contingent workers
•Proactively identify and resolve complex, systemic cross-platform issues spanning ServiceNow, Beeline, and HRMS, while driving end-to-end process standardization and continuous improvement initiatives across multiple teams.
•Provide high-touch guidance and comprehensive support to Engagement Managers, recruiters, and Sourcing Hubs, facilitating critical information gathering (such as cost center/project codes and training confirmations) and troubleshooting escalated issues.
•Communicate with stakeholders(internal and external) and onshore team members/leadership team, throughout all processes
•Maintain accurate employee/new hire records within HR administrative systems, ensuring confidentiality and data integrity
•Generate HR-related reports and provide data analysis as needed
•Ability to follow standard processes and identify and report any potential issues, understanding when to escalate
•Ensure all requirements are adhered to through compliance with all appropriate policies and procedures.
•When applicable create and update SOPs
Skills and Experience
•Effective communication, ability to articulate in both written and verbal communication to a variety of stakeholders (internal and external), including firm professionals, onshore team members and leadership, which will include senior managers, Directors and Partners
•Strong attention to detail and investigative nature to ensure all elements of the submission process have been accurately completed and all data collected is accurate
•Ability to think on your feet with excellent innovation and problem-solving skills. Analytical approach to work, good innovation and continuous improvement
•Ability to work on own initiative, prioritise own work, deliver to deadlines, train new colleagues and thrive under pressure
•Self-Motivated, adaptable and flexible, takes ownership of issues and sees them through to resolution
Key behavioral attributes/requirements
•Collaborative, analytical, attention to detail, flexible, problem solver and organized
•Integrity, accountability, decision making and process improvement
•Driving quality results, resilience, customer focused
•Effective interpersonal skill and creative thinker
Preferred technical & functional skills
•Experience of working in an operational environment
•Experience with ServiceNow preferred
•Experience of effective relationship management
•Has worked successfully in a target and data driven environment
Mandatory technical & functional skills
•MS Office suite including Outlook and Advanced Excel
•IT literate, proven experience of working with multiple systems
•Proficient data Skills and business tools to create reports
Qualifications
This role is for you if you have the below
Educational qualifications
•Non-tech graduate - BA, B. Com, B.Ed or BE, BCA
Work experience
•4-6 years of work experience in relevant domain
•Preferred exposure to international work setup
Key Skills
HR Data ManagementDocument ManagementStakeholder ManagementServiceNowBeelineHRMSData AnalysisProcess DocumentationSOP CreationReportingAdvanced ExcelCommunicationProblem SolvingComplianceOperational Administration
Categories
Human ResourcesAdministrativeData & AnalyticsConsulting
Job Information
📋Core Responsibilities
The Senior Analyst manages HR data and document processes for the contingent worker team while ensuring compliance and data integrity. They also provide operational support, generate reports, and drive process standardization across multiple platforms.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
31041
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page