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JOB DETAILS

IT Service Desk Associate (Level 1) - Urgent Hiring!

CompanyBosch Group
LocationTaguig
Work ModeOn Site
PostedNovember 13, 2026
About The Company
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). The company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 500 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 82,000 associates in research and development. Instagram: https://www.instagram.com/boschglobal/ Facebook: https://www.facebook.com/BoschGlobal Glassdoor: https://bit.ly/3raTZnH Imprint: www.bosch.com/corporate-information Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/
About the Role

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

  • First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
  • Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
  • Use knowledge base in daily business
  • Frequently communicates with team management about new solutions and open points
  • Support the ITSD Global Team in developing new ways of working

Qualifications

  • Fresh Graduates are welcome to apply
  • Fluent in Business English
  • Strong attention to details
  • General IT Knowledge with focus on workplace IT
  • Ability of cross-functional thinking and quick problem solving skills
  • Customer service and solutions-oriented person, conveying genuine willingness to help
  • High degree of self-motivation and learning potential
  • Ability to work under pressure, shifting schedule and working onsite
  • Can start asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Recruitment Process: Video Recording Submission > Online Exam (English & Technical) > HR & Operations Interview (via MS Teams)

  • Legal Entity: Bosch Service Solutions Inc.
  • Key Skills
    Microsoft OfficeMicrosoft OutlookIT SupportIncident ManagementCustomer ServiceProblem SolvingCommunicationTechnical DocumentationWorkplace ITCross-functional Thinking
    Categories
    Customer Service & SupportTechnologySoftware
    Job Information
    📋Core Responsibilities
    Provide first-level IT support for a global team by resolving user incidents and requests via phone, email, and chat. Document all interactions and collaborate with the global team to develop new ways of working.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    167879
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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