Overnight Engineer

The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.

Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.

We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you.

Job Summary:

Overnight Engineers tend guest requests and building and system emergencies during the overnight shift.  They also perform routine and preventative maintenance to protect the assets of The Betsy and to keep the hotel running smoothly.  Overnight Engineers ensure a safe, quality hotel experience that improves guest satisfaction. They also ensure compliance with building, fire, and health and emergency repairs as needed.

Responsibilities and Duties Include but Not Limited to the Following:

• Periodically Inspects, operates, or tests machinery, systems or equipment to ensure that they are working properly and/or in good repair or to diagnose any reported malfunction. 
• Performs general maintenance duties such as general cleaning, replacing AC filters, and changing light bulbs.
• Paints or repairs roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures. 
• Performs basic electrical and plumbing work such as repairing or replacing an electrical fixture, fixing water leaks, and unclogging toilets. 
• Provides basic groundskeeping services. 
• Troubleshoots technical issues around the Hotel, such as wifi and cable accessibility, guest rooms appliances, AC, electronic keys, etc.
• Repairs machines, equipment, or structures. 
• Maintains a complete and up to date record of works orders.
• Maintains the building exterior and curb appeal.
• Refurbished furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paints and finishes furniture and fixtures if needed. 
• Promptly responds in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Follows all safety and security policies and procedures while performing their duties, including but not limited to wearing personal protective equipment, eliminating potential risk from the work area and following applicable OSHA standards.
• Performs any other job related duties as assigned. 

Job Requirements:

• High school graduate or equivalent.  
•  A technical degree or certification or equivalent experience in one or more of the following areas is required: HVAC, Electrical, Plumbing, Carpentry, Construction.
• Hotel experience preferred. 
• Must have the ability to:
  • Read, write, speak and understand English;
  • Follow instructions;
  • Multi-task;
  • Work independently;
  • Work well with others;
  • Operate basic software in computers and smart devices;
  • Identify and address details;
  • Perform physically demanding work including but not limited to climbing, standing and walking for extended periods of time, and routinely lifting 25 lbs to 75 lbs. with or without reasonable accommodation. 

Betsy Hospitality Management is an equal opportunity employer and a drug-free as well as harassment free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.