Assistant General Manager - Tamarac
Job title: Assistant Club Manager
Position: Full-time, hourly
Reports to: Club Manager
Help lead the daily operation of a Retro Fitness club while building the skills to become a Club Manager. You will be an active sales leader on your shifts, coach the front desk team, support fitness introductions, and keep the club ready for members.
What you will own
Shift leadership. Lead assigned shifts, direct daily priorities, and maintain coverage. Complete opening and closing procedures and support the Club Manager with daily execution.
Membership sales. Conduct tours and consultations, close memberships, follow up with leads, ask for referrals, and support local outreach. Review daily goals and coach the team on sales behaviors.
Fitness introductions. Book Welcome Workouts, introduce members to the fitness team, and support PT referrals, upgrades, and recurring revenue growth.
Team development. Train new employees, coach front desk performance, and reinforce company processes. Assist with interviewing, scheduling, timekeeping, and performance documentation as assigned.
Member experience and operations. Resolve member concerns within your authority, maintain accurate account records, and escalate issues promptly. Inspect cleanliness, safety, and equipment condition and help correct deficiencies.
What we are looking for
- 2–3 years of team leadership experience and 3–5 years in retail, hospitality, fitness, or a service environment.
- Experience selling, coaching employees, and maintaining operating standards. Comfortable reading sales and performance reports.
- High school diploma or GED required; college education preferred. CPR certification required within 30 days of hire.
- Basic computer and CRM skills, dependable attendance, and clear communication. Ability to remain active on the club floor and assist with equipment, with reasonable accommodation as applicable.
Schedule and presence
In person, Monday, Tuesday, and Thursday, 10 a.m.–8 p.m.; Saturday and Sunday, 8 a.m.–5 p.m. Wednesday and Friday off. Coverage may change with club needs. Occasional travel up to 10% may be required. Confirm the assigned schedule before posting.
Compensation
Hourly pay: [insert approved range], plus eligible sales commissions and performance bonuses. Bonus opportunities vary by position and assigned club classification and are based on membership growth, recurring revenue, fitness performance, and operating results. Payments are subject to performance attainment, eligibility requirements, and company plan terms.
Apply
Submit your resume and complete the prescreen questions. Share relevant examples of your work, results, or readiness for the role.
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