JOB DETAILS
Wal-Mart Tax office manager
CompanyJackson Hewitt - 2247
LocationRichmond
Work ModeOn Site
PostedNovember 14, 2026

About The Company
When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.
Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.
At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.
For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.
About the Role
Benefits:
- Opportunity for advancement
- Training & development
- Wellness resources
- Employee discounts
- Flexible schedule
At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
What you'll do here:
Under general supervision and in accordance with established company policies and procedures, the Store Supervisor (SS) participates in the management activities (staffing, productivity, tax prep work, marketing) for one office / kiosk within an assigned district. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business. Our company offers daily pay as needed and discounted wellness resources for the right candidate. Apply today and start training next week. We are hiring immediately.
What you'll do here:
Under general supervision and in accordance with established company policies and procedures, the Store Supervisor (SS) participates in the management activities (staffing, productivity, tax prep work, marketing) for one office / kiosk within an assigned district. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business. Our company offers daily pay as needed and discounted wellness resources for the right candidate. Apply today and start training next week. We are hiring immediately.
- Prepare individual tax returns
- Supervises one or more seasonal hourly staff members at a single kiosk
- Communicates with the Area Manager on the status of recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable
- Maximize customer service and increase sales
- Performs administrative functions
- Drives excellent client experience using Jackson Hewitt proprietary software and your skills as a people person
Skills you'll bring for success:
- High School Degree or equivalent related business experience
- Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number)
- One year of previous management or supervisory experience desired
- Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software
Key Skills
Tax preparationStaff managementCustomer serviceRecruitingInterviewingHiringAdministrative functionsSalesMicrosoft WordMicrosoft ExcelElectronic mailTax softwareAccounting softwarePeople management
Categories
Finance & AccountingManagement & LeadershipRetailCustomer Service & SupportAdministrative
Benefits
Opportunity for advancementTraining and developmentWellness resourcesEmployee discountsFlexible scheduleDaily pay
Job Information
📋Core Responsibilities
The Store Supervisor manages daily operations at a tax kiosk, including staff supervision, tax return preparation, and marketing. They are responsible for driving client experience, administrative tasks, and coordinating recruitment with the Area Manager.
📋Job Type
full time
💰Salary Range
$15 - $17
📊Experience Level
0-2
💼Company Size
8667
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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